Business Process Specialist - Austin, United States - City of Austin
Description
Position InformationPosting Title
- Business Process Specialist (Physical Security)
Job Requisition Number - AE503670
Position Number
Job Type
- Full-Time
Division Name - Security Management
Minimum Qualifications
Education and/or Equivalent Experience:
- Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
- Experience may be substituted for education up to a maximum of four (4) years.
Licenses or Certifications:
- None.
Notes to Applicants
- Under general supervision, performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provide support and assistance to senior process consultants, auditors and team leaders.
- Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
- Develops and maintains databases to support data analysis and research findings for business projects.
- Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements.
- Write reports that summarize findings, data collection techniques, implementation options, etc.
- Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status.
- Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives.
- Facilitates and documents meetings, action items, and processes using flowcharting methodologies.
- Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.
HERE for more information.
Employment Application:
- Résumés will not be accepted and statements such as "see résumé" will not be accepted. You may use "N/A" for fields that are not applicable.
- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
- This position requires a criminal background investigation.
Work Schedule:
- This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin.
- Work hours may include after hours, holidays, and weekends and may include oncall shifts.
- Shifts may change according to departmental needs.
- Employee may be required to work additional hours outside of regular work schedule.
Pay Range
- $ $36.06
Hours
- Monday
- Friday; 8:00 a.m. to 5:00 p.m.
- Hours may vary and change due to departmental needs
Job Close Date - 05/22/2024
Type of Posting - External
Department - Austin Energy
Regular/Temporary - Regular
Grant Funded or Pooled Position - Not Applicable
Category - Professional
Location - 4518 Mueller Blvd, Austin Texas 78723
Preferred Qualifications
Education and/or Equivalent Experience:
- Knowledge of security operations, including the protection of critical infrastructure assets and mitigation of physical threats.
- Knowledge of business strategies, objectives, planning, development and management processes and process improvement in the physical security domain
- Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling for physical security
- Knowledge of performance measures, quality improvement programs and project management methods in a physical security realm
- Understanding of physical security concepts, access control systems, video surveillance, and alarm monitoring.
- Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
- Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas.
- Develops and maintains databases to support data analysis and research findings for business projects.
- Assists in preparation of recommendations f
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