Communication Svcs Rep - Oceanside, United States - Mount Sinai South Nassau Hospital
Description
Compensation
Mount Sinai South Nassau provides a salary range in good faith determination of potential compensation to comply with the New York State law on Salary Transparency in Job Advertisements.
Status:
Per Diem
Shift:
VARIED SHIFT
Department:
Communications
Position Summary
Summary:
The Communication Services Representative is responsible for handling all calls directed to the Hospital Switchboard and responding to emergency signals and hospital emergency situations.
When covering the Hospital Information Desk, the representative is responsible for greeting and accurately directing all guests including patients, their families, physicians and visitors.
Qualifications
Responsibilities:
Education Required
- Must complete inhouse orientation program
- High School Diploma/GED/or Equivalent
Experience And Skills
- Speaks, reads and writes English
- Excellent communication skills.
- Pleasant speaking voice.
- Ability to remain calm and demonstrate compassionate in a fastpaced environment.
- Must be able to respond to high volume calls on a multiline phone system
- Bilingual in Spanish preferred
License/Certifications
Working Conditions
Other information:
Working Conditions
- Personal Protective Equipment (PPE) worn
- Sitting in front of a computer for long periods of time.
- Frequent telephone usage.
- Must be able to respond in an expedient manner to emergency signals and alarms to summon emergency personnel on the overhead PA and inhouse paging systems in the event of a Hospital Code (e.g. code Gray, code Adam, Medical Team, etc.)
- Ability to bend, reach and retrieve code phones, alarm panels, pagers, logs, keys, etc.
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