A Sales Engineer specializing in providing charging solutions - Greenville, United States - Radiant Innovations

Radiant Innovations

Verified Company

Greenville, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Smappee is a company that focuses on creating smart appliances for energy efficiency. Our goal is to make energy management easy, innovative, and enjoyable. We use cutting-edge technology to empower businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. Our main focus is on energy management solutions and electric vehicle charging. With a global reach and a rapidly expanding team, we are dedicated to driving innovation and sustainability for a brighter future.

We are currently seeking a Sales Engineer in Germany to help us continue our rapid and sustainable growth. As a Sales Engineer, you will be responsible for providing technical support and ensuring that certified installers are proficient in using Smappee's solutions. You will also work closely with cross-functional teams to resolve technical issues in a timely manner. Additionally, you will build relationships with installers, assist the sales team in aligning technical solutions with customer needs, and showcase the value of Smappee's products to potential customers.

Responsibilities:

Product Support:

Act as a technical resource for certified installers, offering guidance and assistance for complex installations, integrations, or troubleshooting scenarios.

Ensure that installers have a deep understanding of Smappee's solutions, including system configuration, integration with existing infrastructure, and troubleshooting techniques.

Analyze and diagnose technical problems, escalating complex issues to the