Specialty Cheese Shop Pt - Naperville, United States - Mariano's

Mariano's

Verified Company

Naperville, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Primary Objective

Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise.

As a Deli/Bakery member, the Deli/Bakery Clerk promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Deli/Bakery products.

The Deli/Bakery clerk adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines.

The Deli/Bakery Clerk is focused on driving sales through suggestive selling, sampling and promoting sales events.

Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)

People Focus - Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.
Outstanding Customer Service attitudeWorks well with all employees
Friendly, Approachable, Out-Going demeanor
Assists customers throughout the store

Team player

Demonstrates teamwork
Takes initiative to assist others
Responds to customers requests immediately
Focused on Customer Service as priority over task
Possesses upbeat, positive attitude
Accomplished SELLING professional
Process Focus - Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
Basic product handling skills
Assists with product preparation, packaging, presentation, rotation, replenishment
Ensures instock position of available product
Maintains high cleanliness standards clean as you go, inclusive of washing, cleaning, sweeping, mopping
Working knowledge of all Deli/Bakery equipment
Demonstrates high level of operational execution
Fast paced and exhibits sense of urgency
Working knowledge of Deli/Bakery legal, safety, and sanitation SOP's
Consistent execution of all Deli/Bakery SOP's
Performance Focus - Assists financial results in Sales and Supplies and Shrink Management.
Accomplished SELLING skills results in additional Sales
Suggestive SELLS and Samples shortcoded product
Communicates code dating issues
Communicates Shrink opportunities
Monitors product quality to reduce Shrink
Utilizes appropriate supplies to reduce costs
Planning Focus
Plans SELLING product for each scheduled shift
Plans work duties appropriately during scheduled shift to accomplish all assigned tasks
Identifies department opportunities during scheduled shift and responds accordingly

Functinal Requirements:

Interpersonal Skills
Mental

- demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving

Product Skills general knowledge of all product in Deli/Bakery department
Process Skills demonstrated understanding of all Deli/Bakery functions
Analytical Skills basic understanding of math

Physical Skills

Frequent ability to lift/carry 3 to 60 lbs., push/pull 500 to 1500 lbs., walking on uneven ground, turning, standing, reaching, stooping/bending. Use of slicers, knives, pallet jack, box cutter, scales, wrapper, ovens, fryer, compactor, highboy cart, tongs, register, steamer, slicer, wrapper, knives, broaster,

Mariano's Fresh Market Position Description

May, 2010

chicken fryer, chicken hot case, food processor, pizza oven, glazer, cleaning utensils, oven racks, flats, shrink wrap, label machine, bread slicer, decorating tube, calculator, telephone

Physical Skills

Occasional: Lifting/carrying more than 60 lbs., equipment operation (compactor, coffee pot, ice machine). Pushing/pulling 100 to 550 lbs., climbing ladders, equipment operation (shopping cart, cleaning utensils), stooping, crawling

Education or Experience