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Shift Supervisor - Will County, United States - Will County, IL
Description
Job Details
Job TitleShift Supervisor Job Title NoteWill County Executive/ (LCC)-911 Dispatch Job SummaryThe Communications Supervisor will oversee and coordinate the operations of the Public Safety Telecommunicators assigned to his/her shift.
The Shift Supervisor is responsible for ensuring the highest quality service is provided to the citizens and public safety agencies served by Laraway Communications Center.
The Communications Shift Supervisor will set an example of discipline, professionalism, courtesy, thoroughness, neatness, moderation, and dignity to subordinates at all times.
Minimum QualificationsHigh school diploma or equivalent. Must have at least three (3) years of continuous service as a Public Safety Telecommunicator or equivalent experience. Must obtain certification in LEADS/NCIC certifications within six (6) months of employment and maintain throughout duration of employment.Must obtain EMD (Emergency Medical Dispatch) certification within a time frame established by the employer and maintain throughout duration of employment.
A consistent work history with a strong customer service background is preferred. Have a strong working knowledge of Microsoft Word and Excel. Expected to understand telecommunication technologies and how they interrelate to provide effective 9-1-1 communication services.Salary RangeWill County employees enjoy a wide variety of competitive fringe benefits including:
comprehensive medical coverage, dental and vision coverage, short/long term disability, sick/personal days, parental leave, holidays, defined pension plan from the Illinois Municipal Retirement Fund (regular and SLEP), deferred compensation plan, vacation, and tuition reimbursement program.
Apply ToLaraway Communications Center (LCC)-911 Dispatch 16911 W. Laraway Rd.#103 Joliet, IL 60433 Email:
Apply byMay 24,2024, by 4:30pm The County of Will is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA). Individuals needing accommodations in the recruitment process should notify the Department of Human Resources in advance at Apply for this job Disclaimer*Completed Will County Employment Application or Resume with cover letter may be submitted by mail, fax or hand delivered. Only interviewed applicants will be notified of the selection process. Equal Opportunity Employer