Training & Development Specialist - West Fargo, United States - Midland Garage Door

Description

Job Description

Training & Development Specialist

Monday – Friday 8:00am-5:00pm

Are you passionate about empowering individuals to reach their full potential? Do you thrive on designing innovative training programs that drive organizational success? If so, we have an exciting opportunity for you Join our team as a Training & Development Specialist and be at the forefront of shaping the future of Midland Garage Door while advancing your career in a dynamic and supportive environment. Bring your expertise, creativity, and enthusiasm to make a meaningful impact on the growth and development of our team members.

Summary:
The primary function of this position is to develop an innovative training and onboarding program to benefit the Company's retention and employee engagement.

Essential Duties

1. Collaborate with management and staff to identify specific skills/knowledge gaps, training objectives, and work situations.
2. Work with subject matter experts to design, develop, and maintain course content and materials, including but not limited to, presentations, videos, interactive activities, procedure manuals, guides, and assessments.
3. Ensure all training content aligns with Midland's goals, values, and policies while incorporating industry best practices and innovative learning techniques.
4. Collaborate with management, subject matter experts, and HR to identify additional training needs required for new hires.
5. Facilitate training and development programs using various formats including group discussion, lecture, simulations, and videos for all branches either in-person or via Teams (if needed).
6. Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
7. Maintain current knowledge of organizational and industrial trends and make appropriate recommendations for new or updated training courses.
8. Develop a learning program for the Company that is branded 'Midland University'.
9. Own and manage the day-to-day facilitation and administration of 'Midland University.
10. Monitor the effectiveness of 'Midland University' by requesting frequent feedback and modify as needed to enhance and improve Midland's standards.
11. Have prompt and reliable attendance.

• Contributes to a culture of cooperation and teamwork within and between all departments companywide – provides assistance as needed with a can-do attitude.
• A skilled communicator. Listens first and speaks second. Thinks about the message they deliver before they say/send it and how the message could be interpreted.
• Maintains a clean and organized workspace. Does not leave confidential information out for others to see.
• Ability to work closely with senior management.
• Excellent time management abilities and a proven ability to meet deadlines.
• Takes pride in work and has a strong attention to detail.
• Represents the company with a professional appearance and professional behavior at all times.
• Creative design eye and skill.
• Excellent analytical and presentation skills.

• Microsoft Office Suite
• Learning Management System
• General Office Equipment
• Multiple Line Phone System

We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes:

• Medical and Dental insurance with company contribution
• HSA company contribution/match
• 401K with company match
• Company paid life insurance
• Vision insurance
• Cafeteria plan
• Vacation and Holiday pay
• Sick Time

CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT

Midland Garage Door is an equal opportunity employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, unfavorable discharge from military service, or any other characteristics protected by federal, state, or local law.

Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship. Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Midland Garage Door to hire me. If I am hired, I understand that except in the state of Montana, my relationship with Midland Garage Door is referred to as "employment at will". This means that my employment can be terminated at any time for any reason, with or without cause, with or without notice, by me or Midland Garage Door. I understand that my employment is "at will" and I acknowledge that no oral or written statements or representations regarding my employment can alter my at-will employment status, except for a written statement signed by me and the General Manager of Midland Garage Door.

I authorize Midland Garage Door to process a thorough investigation of my past personal, employment, education, financial, medical history, and other job-related activities as may be necessary in arriving at an employment decision and I release from all liability all persons, companies, and corporations supplying such information. I also indemnify this Company against any liability which might result from making such an investigation. Additionally, I authorize Midland Garage Door to supply my employment record, in its sole discretion, in whole, or in part, to any prospective employer, government agency, or other party, with an interest that the Company deems appropriate.

I attest with my submitted application that I have given Midland Garage Door true and complete information on this application. No requested information has been concealed. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal, no matter when it is discovered by Midland Garage Door.

I understand that information provided regarding my current and/or previous employers may be used, and those employer(s) will be contacted, for the purpose of investigating my safety performance history as required by 49 CFR d) and (e). I understand I have the right to: review information provided by previous employers; have errors in information corrected by previous employees and for those previous employers to re-send the corrected information to the prospective employer; and have a rebuttal statement attached to the challenge erroneous information if the previous employer(s) and I cannot agree on the accuracy of the information. My submission certifies that this application was completed by me, and that all entries on it and information in it are true and complete to the best of my knowledge.

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