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Marketing Specialist
1 week ago
Coaching Unlatched Florida, United States Full timeThe ideal candidate will be responsible for creating marketing content and distributing it effectively. You will help us create a strong brand presence with innovative promotional offerings, online and offline marketing campaigns, and marketing events. You will collaborate with t ...
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Finance Specialist
2 weeks ago
Mosyle Florida, United StatesIf you like Apple devices and Finance, come join Mosyle, a global leader in Apple Endpoint Management & Security, to empower companies and schools all around the world to revolutionize their organizations to use Apple devices at Work and Education. · The Finance Specialist role i ...
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Sales Specialist
14 hours ago
Bluewater Hayes Inc. Florida, United StatesJob Summary: · An established leader in CNC machinery is on the lookout for a seasoned Sales Specialist with a knack for driving growth in the high-precision manufacturing sector. This role is crucial for generating new business opportunities and overseeing the complete sales cyc ...
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IT Support Specialist
3 days ago
ProTek IT Solutions Florida, United StatesWe are a IT Managed Service Provider seeking a skilled IT Support Specialist. Our clients are small to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some onsite client visits are occasionally required. · We service hundreds of businesse ...
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Brand Specialist
1 week ago
South Shore Marketing Florida, United StatesWe seek enthusiastic and motivated individuals with excellent sales skills and a passion for building solid relationships. Our team is looking for dynamic individuals to join us as Brand Specialists. In this role, you will increase sales, elevate brand recognition, and provide ex ...
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Engineering Specialist
3 weeks ago
eTeam Florida, United StatesJob Title: Technician - Integration Engineering III · Work Location: FL, The Factory at Rocket Park (8082 Space Commerce Way, Merritt Island, Florida · Duration: 6 months (possible conversion to FTE) · B shift: Monday - Friday 2 pm - 10:30 pm · Responsibilities: · Manufacture ...
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Oncology Specialist
3 days ago
Cairo Diagnostics, LLC Florida, United StatesAre you looking to build a rewarding long-term career in oncology diagnostics and molecular profiling with a growing industry leader? · Join our team at Cairo Diagnostics Established in 2012, CD is a healthcare diagnostics laboratory specialized in hematopathology and solid tumor ...
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Curriculum Specialist
3 weeks ago
Savvas Learning Company Florida, United States Part timeResponsibilities: · Delivering winning presentations for each sales cycle to include the six customer touch points: Exhibits and conferences;Pre-work and issue setting workshops;Meetings and campaigns;Pilots;Sales presentations, and;Program activation · Provides Pilot Activatio ...
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Specialist
3 weeks ago
HCL Technologies Ltd. Florida, United StatesJob Description (Posting). · Deskside Support Specialist IT Job MissionThe Support Specialist IT provides support to the Customers End-users in using their IT equipment, applications and services, and contributes to maintaining and operating our End User Services (EUS) Onsite del ...
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Support Specialist
1 day ago
N. Harris Computer Corporation - CAD Florida, United States Full timeJoin a Harris' division, the SilverBlaze team, and be part of an exciting, rapidly growing, international software development organization specializing in Customer Web Portals for the Utilities industry. · Harris is currently searching for an enthusiastic, quick learner to work ...
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Phoenix Technologies Florida, United StatesAdministrative Specialist in Real Estate Management as Procurement and Commercial Building Management Specialist (m/f/d) The RheinMain University of Applied Sciences, with its locations in Wiesbaden and Rüsselsheim, sees itself as an open-minded, diverse university. It is recogni ...
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Public Relations Specialist
4 weeks ago
Alliance Marketing Partners Florida, United StatesAlliance Marketing Partners, LLC (AMP) is seeking a highly skilled and experienced Public Relations Specialist to join our team. As a full-service marketing and public relations agency, AMP offers a wide range of services including brand marketing, public relations, social media, ...
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Technical Support Specialist
2 weeks ago
Mosyle Florida, United StatesIf you like Apple devices and technology, come join Mosyle, a global leader in Apple Endpoint Management & Security, to empower companies and schools all around the world to revolutionize their organizations to use Apple devices at Work and Education. · The Technical Support Spec ...
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Remote Reservation Specialist
6 days ago
Awesome Travel Adventures Florida, United StatesJob Description · This is a remote position. · Job Description: · As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the U ...
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Clinical Affairs Specialist
3 weeks ago
Curonix Florida, United StatesPosition Title: Clinical Affairs Specialist · Department: Marketing · Location: Remote - Preferred Locations: Texas/Ohio/Florida (+ near major airports) · We are seeking a Clinical Affairs Specialist who will support the clinical development strategy, clinical trial protocol desi ...
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Instrumentation and Controls Specialist
2 weeks ago
ELEMENT 29 Florida, United StatesJob Title: Instrumentation and Controls Specialist · Location: Hillsborough County, FL · Department: Engineering · Reports to: Project Manager · Job Type: Full-time · Job Summary · The Instrumentation and Controls Specialist will be responsible for performing maintenance, repairs ...
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Administrative Support Specialist
4 days ago
Lockheed Martin Florida, United States Full timeJob Description · WHAT WE'RE DOING · At the RMS Sikorsky West Palm Beach (WPB) facility we are looking for a hardworking and dedicated administrative support specialist to join our team of the most highly qualified personnel in the industry Are you looking to join such a team? ...
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Warehouse Specialist Seasonal
3 weeks ago
Nutrien Florida, United StatesAt Nutrien, our purpose is Feeding the Future and we do so with safety, inclusion, integrity and results as our core values. Nothing is more important than sending our people home safe, every day. · Nutrien Ag Solutions is the retail division of NutrienTM, the largest crop inpu ...
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Sales And Marketing Specialist
3 weeks ago
Sunbelt Staffing Florida, United StatesSales & Marketing Specialist- Entry Level- Oldsmar, FL · Want to be apart of something bigger? Looking to start a career in sales? Here at Sunbelt Staffing, we are impacting healthcare and education professionals by connecting them to opportunities they are passionate about. · We ...
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Business Development Specialist
1 week ago
SNI Companies Florida, United StatesJoin "One of the Best Places to Work" in the Tampa · This is an outstanding opportunity for a sales professional to gain corporate business development & recruiting experience with a reputable firm. A recruiting career is meaningful, rewarding and lucrative We offer a healthy bas ...
Specialist - Florida, United States - HCL Technologies Ltd.
Description
Job Description (Posting).Desktop Support Technician will provide end-user technical support and desk-side assistance. The platforms supported are Windows XP, Windows 7, Microsoft Office, Dell Computers, Networked Printers, Blackberries and other mobile devices.
He will be responsible for receiving inquiries and issues from users and using your expertise to determine the root cause of incidents.
He will install, configure, troubleshoot, diagnose and resolve issues with PC s, laptops, network connectivity, printers and peripheral.Other responsibilities of the PC Technician role include: Antivirus Installation, Configuration and troubleshooting any issues. Interfacing directly with internal customers with a professional and positive demeanor Updating ticketing system to reflect work in progress or completed Handling printer deployments and resolving break/fix issues Managing PC relocation per Move/Add/Change requests Installing and upgrading hardware and software Supporting Blackberry/air card/wireless devices Setting up and supporting VPN accounts Submitting orders for parts On-Call support during weekend
(1.) To maintain high login Efficiency (Availability) for customers.
(2.) To provide level 1 remote desktop support to resolve tickets orprovide hardware or software or network problem diagnosis or resolution via telephoneoremailorchat within agreed SLA of ticket volume and time.
(3.) To update worklogs and follow shiftor escalation process to escalate complex problem to appropriate support specialistsorroute problems to 2nd and 3rd level IT support staff as the case be.
(4.) Work on value adding activities such Knowledge base update and self development.
(5.) To adhere to quality standards (voice and accent , Tech Monitoring), regulatory requirements and company policies.
(6.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases.
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases