- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
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Nursing Aide
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General Manager
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chaplain - Cincinnati, United States - TriHealth
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Description
Job Description
Job Overview:
Provides pastoral care to patients and families. Provides ministry in crisis situations. Participates in on call as appropriate.
Job Requirements:
Bachelor's Degree in in Theology
Clinical Pastoral Education
Hospice:
Certified, or meets a certification committee within three years by APC, NACC, NAJC or ACPE
4 units of Clinical Pastoral Education
3-4 years experience Professional in Chaplaincy
2 years desired outside of training; Clinical Pastoral Education
Job Responsibilities:
Visits patients/families to provide pastoral ministry
Provides ministry in crisis situations
Responds in a timely manner to referrals for service
Is fllexible and takes initiative in providing services
Participates in on-call as appropriate
Functions as a positive member of the pastoral care team
Other Job-Related Information:
Working Conditions:
Climbing - Rarely
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs - Rarely
Lifting <50 Lbs - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Consistently
Use of Hands - Frequently
Color Vision - Frequently
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Frequently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members.
To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:Serve:
ALWAYS...
Excel:
ALWAYS...
Respect:
ALWAYS...
Value:
ALWAYS...
Engage:
ALWAYS...