Retail Store Manager - State College, United States - Aaron's

Aaron's

Verified Company

State College, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service.

We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits.

This is much more than a job - it is a career with purpose.
Average Annual Total Compensation $26,000
This is a non-exempt role, paid an hourly wage.

The average pay reflected includes base wages for average hours scheduled and average incentive compensation for this role over a twelve month time period.

All average pay/compensation amounts are estimates and are not guarantees of any specific hourly wage or incentive compensation amount, nor of future performance.

Aaron's Sales Managers help us put our best foot forward and bring our customers one-step closer to ownership by leading the store's sales and marketing function.

As a Sales Manager, you will define the exceptional experience that drives our reputation and customer loyalty by serving as the brand ambassador for all Aaron's products.

You will ensure team sales performance by selling merchandising, pricing and demonstrating exceptional people skills to foster new customer growth.

Skills for Success**Sales Managers are relationship builders, and the most successful ones understand it is not about a transaction, but rather long-lasting relationships founded on first names and trust. They are sales-focused, passionate about marketing, and highly motivated leaders who encourage people to bring their best. Like all Aaron's team members, Sales Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Support every customer's ownership goals by building authentic customer relationships that drive sales
Manage the overall sales functions of the store by setting and achieving daily, weekly and monthly sales goals, which include both inside & outside sales; including updating the goal board daily
Generate new business by developing and implementing community marketing strategies
Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
Assist General Manager with operational functions that include taking inventory regularly, performing routine service calls, stock balancing and product exchanges
Assist General Manager with product ordering, including planning for future sales and events; including driving sales goals with Customer Service Representatives, delivery drivers and leading the sales department
Manage customer service calls and work with service vendors to ensure a topnotch customer experience
Ensure customer care and satisfaction by executing the Aaron's customer service program and providing outstanding service and promptly resolving customer concerns
Monitor and ensure efficient operation of the cleaning station in the warehouse; including neat and orderly merchandise
Clean and certify merchandise in the cleaning center for all items personally returned
Ensure the showroom floor is stocked, cleaned and follows Aaron's No-Holes Policy
First up to assist with deliveries if a Delivery Driver is not available
Safely operate company vehicle
Any other reasonable duties requested by management

*Requirements**- United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 1- Must meet DOT requirements to obtain certification in required states (United States)

Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
High School diploma or equivalent preferred
Two years of college or two years of previous management experience preferred
Strong organizational and communication, both verbal and interpersonal skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
General product knowledge preferred
Maintain a professional appearance
Proficient computer skills

Total Rewards
Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes: