Manager, Account Management - Houston, United States - Uber

Uber
Uber
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

About the Role


The Manager, Account Management role is critical to growing Uber Eats in Texas This position manages and drives the success of a team of individual contributors whose core responsibilities focus on the retention and growth of our Restaurant Partner base.


This is a multi-faceted role in that it requires you to be a strong people leader with a shown ability to lead your team's efforts and drive key business metrics.

It will also take a people-first approach to develop and mentor both individual contributors and manager-level team members across the Account Management organization.

Bonus points for knowing the local restaurant industry


What You'll Do

  • Work closely with the Territory Lead in charge of shaping and leading the cities to success, delivering an outstanding service to our users while building a financially sustainable business (you will have your own geographical area to develop)
  • Strategy: Lead your market by defining business priorities, set resultsoriented timelines to reach those goals and take financial decisions
  • Account Management: Your primary focus will be on helping our existing and newly onboarded brands grow and increase their sales on the platform.
  • Local restaurant partners relations: Manage partner development, supervise operational metrics, and ensure highquality experiences on the Uber Eats system to provide the most reliable food delivery service in town.

Basic Qualifications

  • 2+ years proven experience in Account Management or Sales organizations
  • Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities therein
  • Extensive track record of Seller/Account Management coaching, developing people, and building successful teams

Preferred Qualifications

  • 4+ years of leadership experience
  • Experience in operations management, management consulting, strategy work in a large business or growing a startup.
  • Strong analytical capabilities
  • An entrepreneurial mentality, passion for building things, working towards a shared goal, and ownership of outcomes
  • High EQ and natural interpersonal skills. A connector and expert communicator
  • Ability to take initiative and easily adapt to constantlychanging work environment
  • Handson and eagerness to implement operational schemes in your own city portfolio
  • Datadriven decision making mentality and sound business judgment through analytical thinking
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