Jobs
>
Lake Mary

    Tech Support - Lake Mary, United States - MSH

    MSH
    MSH Lake Mary, United States

    4 weeks ago

    Default job background
    Description

    This is completely an onsite role for Lake Mary, FL.

    Technology, Media & Telecom; TMT - Technology.

    Candidate should be good at multitasking, timeliness, attention to details, Familiar with windows OS, lift/push 75 pounds.

    The technology support position is responsible for maintaining customer relationships, consulting and supporting mobile workforce in Deloitte locations, client engagement sites, or other locations as required in a 24 hour x 7 day environment. Possesses a technical background solving problems with laptops, printers, software and mobile devices along with superb customer service skills, outstanding communications skills and the ability to create and deliver training related presentations to the user community. Assists technology infrastructure and application development teams in the deployment and configuration of IT systems. Assists in the tracking and procurement of IT assets. Responsible for performing risk and compliance activities.

    Illustrative Duties and Responsibilities

    • Provides tier 2 in-person and remote PC hardware and software deployment and support. Provides asset management and tracking of hardware and software.
    • Assists infrastructure teams where local hands on activities are required.
    • Provides Mobile Device deployment and support; activities include customer guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution.
    • Promotes ITS services, engage customers to understand business needs and maintains ownership for problem resolution. May deliver monthly technology updates to enhance the customer relationship.
    • Provides one on one and group training for peers and customers. This may include trainings on new employee orientation, new technologies, hardware/software and process changes. Participates in certification and impromptu training to learn new technologies that are applied within the Deloitte environment.
    • Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service tickets. Adheres to policy and service level targets through accurate recording of service activities, asset transactions, data retention and PC compliance activities. Performs password resets and workstation management in Active Directory
    • Responsible for executing the technical aspects of security, risk and compliance activities, which may include backup compliance, antivirus & malware protection, device encryption, mobile device management enrollment and status reporting.
    • Execute data retention and archival activities that include, but not limited to media collection, preservation, and destruction. Works directly with the Cybersecurity, eDiscovery and the Office of General Council in response to matters of litigation.
    • Supports and provides training for Audio/Video Conference equipment throughout the office. This may include various projection equipment, television/cable systems and support of video conference systems.
    • Performs equipment recycling of technology equipment and processing of warranty replacements.
    • Performs other job-related duties as assigned.

  • TEKsystems

    Tech Support

    2 days ago


    TEKsystems Altamonte Springs, United States

    Job Description · Job Description Duration · 2 Month(s)-Fully Remote · Req Description · Someone who has worked with service now and is comfortable responding to emails or working in the healthcare environment. · Description · This person will be receiving calls from physicians, ...


  • Concentrix Lake Mary, United States Full time

    Job Title: · NOW HIRING Tech Support RepresentativesJob Description · This job posting is a portal for applying to our Technical Support Representatives position we are currently hiring for. If you're experienced in this area and are interested in joining the workplace of the fut ...

  • TEKsystems

    Tech Support Agent

    2 days ago


    TEKsystems Winter Park, United States

    Job Description · Job DescriptionFULLY REMOTE BUT HAS TO LIVE WITHIN ORLANDO AREA · 6 Month(s) Contract · Department Hours: Sunday - Saturday 8:00am - 3:00am EST · o Our agents typically work four (4) ten hour shifts each week and have three days off. · o Candidates should also e ...


  • eTeam Orlando, United States

    Position Overview: · Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless syste ...

  • Server Tech Solutions Inc.

    Tech Support

    3 weeks ago


    Server Tech Solutions Inc. Sanford, United States

    **Server Tech Solutions** is seeking a highly motivated and experienced Tech Support / Hardware Technician to join our team. This position will be responsible for providing outstanding customer service by resolving support tickets, testing equipment, and providing internal techni ...


  • eTeam Orlando, United States

    Position Overview: · As a Senior Technical Support Engineer, you will enable our customers with your passion and knowledge of the Client Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and provide technical ...


  • i-Tech Support, Inc. Ocoee, United States

    Job Description · Job DescriptionJob Title: Helpdesk Technician · Business Unit: Managed Services · Reports to: Director of Operations · FLSA Status: Non-Exempt · Summary · The Helpdesk Technician position plays a key technical role on the Managed Services team at i-Tech. This p ...


  • i-Tech Support, Inc. Ocoee, United States

    Job Description · Job DescriptionJob Title: Helpdesk Technician Level 1 · Department: Managed Services · Reports to: Helpdesk Manager · FLSA Status: Non Exempt · Position Overview: · As a Tier 1 Helpdesk Support professional, your primary responsibility is to provide technical as ...

  • Insight Global

    Account Coordinator

    4 weeks ago


    Insight Global Lake Mary, United States

    Location: Lake Mary, Florida 32746 · Duration: PERM · Must Haves: · 1+ years of commercial lines insurance experience · Must obtain appropriate license within 6 months of hire · Strong organization and communication skills · Tech savvy; ability to learn multiple technical sys ...


  • BNY Mellon Lake Mary, United States Full time

    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank ...


  • Tech Providers Inc. San Francisco, United States Permanent

    Position: Contact Center Tech Rep I · Location: 100% Remote · Duration: 5+ Months Contract. · Requirements Include: Excellent Customer Service Focus. · Excellent Communication Skills. · Strong Active Listening Skills. · Ability to Build and Foster Customer Rapport. · Astute Lear ...


  • Alorica Inc. Lake Mary, United States

    Position: Tier 1 Dispatch Agent · Location: 396 Rinehart Rd, Lake Mary, FL 32746 · Terms: Full-time · Pay: $17.75/hr · Join Team Alorica · At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-a ...


  • Parallel Partners Lake Mary, United States

    SharePoint and Power Apps Developer, Lake Mary, FL · We are looking for Microsoft 365, Office 365, SharePoint and Power Apps Developer and Administrator to join an IT Digital Workplace team.An ideal SharePoint and Power Apps Developer will have diverse years of experience coveri ...


  • BlueSprig Lake Mary, United States

    : · Position Summary: · The Center Ops Supervisor, COS is a non-exempt role responsible for the day-to-day operational support · of the center. This position works with the Director of Clinical Operations to ensure excellence in delivery · and execution of daily operations. T ...


  • Dexian - DISYS Lake Mary, United States

    Job Title : Application Developer III · Location : Lake Mary, FL · Duration : 12+ months, with potential for temp-to-hire conversion within 6 months-12 Months · Job Description: · We are seeking an experienced Application Developer III to join our team in Lake Mary, FL. As a key ...


  • FARO Technologies Lake Mary, United States

    FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurat ...


  • Dexian - DISYS Lake Mary, FL, United States

    Job Title : Application Developer III · Duration : 12+ months, with potential for temp-to-hire conversion within 6 months-12 Months Job Description: · We are seeking an experienced Application Developer III to join our team in Lake Mary, FL. As a key member of our cross-busines ...


  • FARO Technologies Lake Mary, United States

    FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurat ...


  • BNY Mellon San Francisco, United States Permanent

    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank ...


  • BNY Mellon Lake Mary, United States Full time

    Overview · Bring your ideas and make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, ...