Restaurant Server at Veranda - San Diego, United States - Rancho Bernardo Inn

Description

** Restaurant Server at Veranda &/or Avant Restaurant / Rancho Bernardo Inn**

**Job Category****:** Food and Beverage **Requisition Number****:** RESTA002275 Showing 1 location **Job Details**

**Description**

Join our team of friendly, engaging, professionals who love the **Hospitality Industry** and want to share it with our guests.

Rancho Bernardo Inn is recognized as one of Cond Nast Travelers Readers Choice Awards, Top Southern California Resorts, US News & World Reports Top San Diego Hotels, a member of Preferred Hotels & Resorts and has received the AAA Four Diamond award for over 40 years.

The **FOOD SERVER'S** essential purpose is to conduct full fine dining service in adherence to the guidelines and Standard Operating Procedures of Rancho Bernardo Inn and JC Resorts.

**ESSENTIAL DUTIES:**

To understand and respond to all guest needs and requests in a timely and professional manner.

To conduct fine dining service in a professional and friendly manner in adherence to the Avant and Veranda Service Manuals.

To serve guests through a complex and nuanced sequence of service in adherence to departmental guidelines and service manuals. This includes, but is not limited to: greeting guests, offering and serving bread, water, guiding guests through beverage offerings and wine list, guiding guests through food menu, accurately entering items in Micros, proactively upselling additional food and beverage options, clearing plates, silverware, and glassware, re-setting plates, silverware, and glassware, promptly collecting and accurately applying payments, wishing farewell to guests.

To follow all specified procedures to correctly handle all cash, credit, and gift certificate transactions. And to correctly use Micros Point of Sale System.

To set up a dining space in adherence to departmental guidelines. This includes, but is not limited to: setting tables with plates, silverware, and glassware, lighting candles, leveling tables, vacuuming carpeted areas, sweeping and mopping hard surfaces, wiping down chairs and cushions.

**JOB KNOWLEDGE & EDUCATIONAL LEVEL:** High school diploma or equivalent required. English fluency required. Must have at least three years experience in food service in a fine dining environment, including basic knowledge of food and wine service, table and seat number usage, proper coursing of food and beverage items, correct table settings, and dining room etiquette. Hotel experience preferred. Experience with Micros Point of Sale systems preferred. A valid Food Handlers Card in required.

**SKILLS AND APTITUDES:** Detail oriented. Organized and efficient. Learns quickly. Safetyminded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

**WORKING CONDITIONS:** Ability to work mornings, afternoons, evenings, late nights, weekends and holidays, five shifts per week. Works approximately 35% of shift indoors and 65% outdoors. Indoors: temperature controlled, clean, adequately lighted dining room. Outdoors: exposed to weather conditions. Makes frequent trips to kitchen where air may be moist, warm, and odorous from cooking foods. Kitchen floor is uneven, and may be slippery from moisture and grease. Possible exposure to blood-borne pathogens.

**PHYSICAL DEMANDS:** Stands and walks approximately 100 to 120 throughout shift.

Constantly required to handle and move objects weighing up to 30 lbs. over short to moderate distances. Bends and stoops to perform routine cleaning and service tasks. Must be able to work well under pressure.

f you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at and/or email us at

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Rancho Bernardo Inn | 17550 Bernardo Oaks Drive| San Diego, CA 92128

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