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Host/Hostess - Sonoma, United States - Mina Group
Description
**Mina Group**
**Host/Hostess**
**Wit & Wisdom - Sonoma, CA - Full Time**
**Operating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.**
**Host, Hostess**
Responsible for initial guest interaction at the door and welcoming guests & visitors to the restaurant and setting the tone for their experience. The Hostesses are expected to embody the hospitality and charm and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge or restrooms and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious and professional with excellent hospitality instincts and drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, ensure smooth service operations and quality service.
**GENERAL EXPECTATIONS:**
Act with integrity, honesty and knowledge that promote the culture, values of MINA Group and our partners.
Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
Maintains clean and organized work stations that are cohesive with the restaurants philosophy, culture and standards of excellence.
Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.
Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
**REQUIRED QUALIFICATIONS:**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum 1 year of fine dining service experience. Knowledge of service and food and beverage, generally involving dining room experience and thorough knowledge of fine dining, service procedures and functions.
Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
Food and wine knowledge a plus.
High school or equivalent education required.
Applicants must possess a strong dedication toward learning and motivation to progress in a fine dining environment.
Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems such as Open Table.
Pleasant phone demeanor.
Must be impeccably groomed, maintain good hygiene, good posture and have required uniform and tools.
Responsive to constructive feedback from Chef, Managers or Captains.
**The Mina Group and its affiliates are Equal Opportunity Employers dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and all other local, state and federal laws.**
Apply: Host/Hostess * Required fields First name* Last name* Email address* Location Phone number* Resume* or
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Cover Letter* In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye* The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. . Gender Race/Ethnicity I consent to be contacted over SMS/Text for this job.
