Restaurant Manager - Salem, United States - Chick-fil-A Restaurants

Chick-fil-A Restaurants Salem, United States

2 weeks ago

Tourism / Travel / Hospitality

Description

CLIENT SUMMARY:

Located in Salem, OR, Chick-fil-A Kuebler Gateway is owned and operated by Lee Richardson. Lee opened this location in June of 2023 and has been working to grow the Chick-fil-A brand in the Oregon area ever since. He has been with the brand for the past four and a half years and is passionate about giving people opportunities to grow and develop. He and his team are dedicated to growing their high-volume business, while serving the Salem community with care and excellence. Chick-fil-A Kuebler Gateway is committed to operational excellence in the restaurant and serving the Salem community well. Come join a young, growing, and dedicated team today

POSITION OBJECTIVE:

Chick-fil-A Kuebler Gateway is seeking a Restaurant Manager with the ability to provide operational oversight and strong leadership to all team members. This person will be in a leadership position where they will have the opportunity to lead, grow, and serve. This individual will have their hand in all aspects of the restaurant and will be expected to drive excellence every day. The ultimate goal for this person is to work alongside the Director team to play a key role in growing the business, multiplying the culture, and holding the team accountable. This role is hands-on, so this leader must have the ability to manage multiple areas of the business simultaneously. This results-oriented position will play a vital role in the team's commitment to key metrics such as customer satisfaction, order accuracy, speed of service, cleanliness, and labor productivity. Long term, this individual will have the opportunity to continue to serve as a top leader at Chick-fil-A Kuebler Gateway or potentially be developed into a career with Chick-fil-A beyond the local restaurant.

POSITION KEY RESPONSIBILITIES:

Work in the operation, overseeing and supervising daily systems and processes
Coach and train your team; celebrate successes while holding team members accountable for performance results
Positively impact the team and culture by modeling core values
Intentionally invest in and develop team members and mid-level leaders
Manage money with accuracy and integrity
Ensure excellence in customer service and guest experience.
Ongoing evaluation of business operations and streamlining systems/processes to improve efficiency and build sustainable sales and profit growth
Evaluate logistical needs and plan ahead to ensure that the store runs with excellence at all times
Perform off-shift managerial tasks such as team training, scheduling, inventory, ordering, etc.
Meet regularly with Lee and the Director Team to set goals, train, and achieve high goals

SKILLS & EXPERIENCE NEEDED:

Bachelor's degree preferred but not required
Strong communication skills
Previous management or leadership experience preferred
Servant heart; possesses humility; willing to get your hands dirty and jump in where needed
Ability to lead large teams
Ability to give and receive feedback well
Must have a strong sense of integrity; trustworthiness to be a top leader in a thriving business
Personable; prioritizes connection with the team
Optimistic and engaging; excited about the vision/future growth of the company
Has a strong buy-in to the Chick-fil-A brand
Ability to maintain composure under high pressure and make decisions quickly
Innovative, flexible, and proactive problem solver; Decisive

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