Warranty Administrator - Bear, United States - JS Homes
3 weeks ago
Description
JS Homes, a local homebuilder, is looking for an energetic person to join our team as a Warranty Administrator at our main office in Bear, DE.
Duties:
- Respond to incoming warranty requests by following standard procedures set forth by the Residential Warranty Company, LLC (RWC Booklets; Kent Co. & New Castle Co.)
- Troubleshoot warranty related inquiries with details provided by customers, and coordinate with all parties involved
- Generation and followup of work orders until work orders are complete
- Schedule inspections and/or repairs with homeowners and vendors
- Maintain detailed Warranty Reports generated from our builder software
- Document all warrantyrelated communication via our builder software
- Pull work orders for P.Os for approval
- Provide general support/backup for warranty, administration, and field staff as needed
Skills Required:
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Problemsolving and decisionmaking abilities
- New Construction experience is preferred
Job Type:
Part-time
Pay:
$18.00 per hour
Expected hours: 25 per week
Schedule:
- Monday to Friday
Work setting:
- Inperson
Ability to Commute:
- Bear, DE required)
Ability to Relocate:
- Bear, DE 19701: Relocate before starting work (required)
Work Location:
In person
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