Foh Team Lead - New York, United States - Puttery

Puttery

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Overview:

_ About __Puttery_**Welcome to Puttery, where we've redefined the classic game of putting with a modern twist. Our one-of-a-kind course features unique challenges and surprises at every turn, making each round exciting and engaging. But we're more than just a game - we're a social hub, where friends and family can come together for a fun and competitive experience.

Our innovative auto-scoring technology tracks your progress and keeps the game moving, so you can focus on enjoying the moment.

And with a bar area serving up inventive cocktails and delicious bites, there's no need to leave between rounds.

At Puttery, we believe in creating a lively and welcoming atmosphere where everyone can feel at home.

Whether you're looking to host a special event, plan a date night, or just have a casual outing with friends, we've got you covered.

Job Details:

Location:
New York, NY This is a 100% onsite position)

446 W 14th St, New York, NY 10014_

Position Type:
Hourly

# of Openings: 1

Compensation:
$27.00 hr.

Title:
_Front of House Team Lead_

JOB PURPOSE

The role of a Team Lead is to ensure top-quality hospitality is delivered to our guests as well as to support the team.

In addition, all staff is expected to create and maintain an inviting atmosphere for our guests. This atmosphere is created through positivity, support, shared knowledge, and effective communication.

SUPERVISORY RESPONSIBILITIES:

No direct reports. However, this role will assist in supervising the Front of House management team

RESPONSIBILITIES:

Ensure proper daily operations of the bar including but not limited to product control, guest engagement, health, and hygiene, quality control, etc.
Establish excellent rapport with Puttery's guests and promote prompt, courteous, efficient guest services
Organize and supervise shifts
Assist in daily staff formation, as well as training, and ongoing development
See that work is carried out in a way that minimizes risks to the health and safety of both employees and guests, as well as ensures compliance with sanitation and safety regulations
Facilitate communication between guests, bar staff, supervisors, and managers
Be responsive to all guest requests and concerns
Maintain safety, health, and environmental policies and procedures
Perform other duties as requested by management
Additional projects may be assigned to this position to assist the company leadership on major initiatives, as deemed necessary

Additional Information:

QUALIFICATIONS & SKILLS

Ability to work in a fastpaced environment and have a good level of stamina and mobility
Work schedule varies and will include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods both indoors and outdoors
Ability to lift items weighing up to 50 lbs.
Ability to work in hightemperature environments for extended periods of time
Previous experience in a supervisory role preferred
Outstanding communication skills, and experience working with the staff at all levels.
Familiarity with safety & sanitation, along with industry best practices.

PHYSICAL REQUIREMENTS