- Develops and implements robust procedures for the approval of customer accounts, ensuring all processes comply with regulatory guidelines and Empower's high standards, while also managing the lifecycle of facility licenses to maintain active status and timely renewal.
- Reviews and assesses customer documentation for service eligibility and verifies facility compliance with FDA, DEA, 503A, and 503B requirements, ensuring all approvals align with established policies and regulatory mandates.
- Acts as the primary liaison between Empower and external licensing firms, managing the submission of new license applications and the renewal of existing licenses, ensuring effective communication and accurate submissions.
- Regularly verifies and updates the licensure status of both providers and facilities, maintaining effective communication channels for gathering and updating licensing information as required.
- Maintains meticulous records of provider and facility licensure, ensuring documentation is organized, accessible, and compliant with company policies and regulatory standards.
- Collaborates with internal stakeholders, including Quality Assurance, Operations, and Legal departments, to gather necessary documents for license applications and renewals, ensuring a collaborative approach to compliance.
- Prepares and submits detailed reports to track approval trends for both provider and facility licenses, identifies opportunities for process enhancements, and contributes to the continuous improvement of the licensing workflow.
- Implements processes to ensure timely and accurate adherence to licensing standards, including the preparation of regular reports summarizing licensure statuses, potential issues, and upcoming renewals.
- Performs other duties as assigned.
- Familiarity with state and federal licensing regulations and requirements.
- Proficient in Microsoft Office (Excel, PowerPoint, etc.).
- Ability to work independently to manage work tasks effectively.
- Must be detail-oriented and possess a high level of accuracy.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced and changing environment while adapting to changing responsibilities and coordinating multiple job tasks.
- Ability to prioritize work and meet deadlines.
- Must be a self-starter and results driven.
- Sensitivity to confidential documents and information.
- Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
- Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
- Resourcefulness: Secures and deploys resources effectively and efficiently.
- Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
- Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
- Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
- Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Texas Certified Pharmacy Technician.
- Bachelor's degree preferred.
- 3-5 years related experience.
- Proven experience in a licensing or compliance-related role, preferably in the healthcare industry.
- No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
- Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
- Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
- Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
- Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
- Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
- Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
- FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
- 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
- Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
- Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
- Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.
- Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
- Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
- Critical Illness: Protect your finances from the expenses of a serious health issue.
- Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
- Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
- Legal Services: Access professional legal assistance to address concerns confidently.
- Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
- Pet Insurance: Care for your furry family members with our pet insurance coverage.
- Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.
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Licensing Specialist - Houston, United States - Empower Pharmacy
Description
Company OverviewEmpower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.
What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.
You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.
Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.
Position Summary
As the Licensing Specialist under the Compliance Manager's guidance at Empower, you play a pivotal role in upholding our compliance standards within the dynamic landscape of the pharmaceutical industry. Your expertise is crucial in managing the intricate processes of provider and facility licensing, ensuring that our 503A Pharmacy and 503B Outsourcing Facility operations remain aligned with the stringent requirements set forth by regulatory authorities such as the DEA and State Boards of Pharmacy.
Your responsibility extends beyond routine licensure maintenance; it involves a proactive approach to understanding and navigating the complexities of state and federal regulations. By effectively collaborating with both internal teams and external partners, you ensure that Empower's licensing framework is robust, up-to-date, and capable of supporting our mission to provide quality, affordable medication. Your role is integral to the seamless operation of our facilities, directly impacting our ability to innovate and deliver exceptional service in the healthcare sector.
Duties and Responsibilities
While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Knowledge and Skills
