Associate Patient Care Coordinator - Syosset, United States - Optum

Optum

Verified Company

Syosset, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
This position is full-time (37.5hours/week) Monday

Friday.
Employees are required to have flexibility to work any of our 8hour shift schedules during our normal business hours of 9am to 5pm EST.
It may be necessary, given the business need, to work occasional overtime.

Our office is located at
575 Underhill Blvd Suite 190 Syosset, NY 11791 .

We offer 4-6 weeks of paid training. The hours during training will be 9am to 5pm, Monday - Friday.
Training will be conducted onsite.

Primary Responsibilities:

Greets patients as they arrive and manages 20 minute wait time
Assists patient with intake processes including copying required documents
Collects co payments, co insurance and deductibles and issues receipts
Processes walk in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files / scans, prepares for schedule)
Ensures all correspondence is scanned and / or filed in a timely manne
Processes requests for medical records release
Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school diploma / GED or equivalent work experience
Must be 18 years of age OR older
1+ years of customer service experience
Ability to work fulltime (37.5hours/week) Monday
Friday.
Employees are required to have flexibility to work any of our 8hour shift schedules during our normal business hours of 9am to 5pm EST.
It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

1+ years of related work experience including data entry
ICD 9 and CPT coding experience
Bilingual fluency in English and Spanish
Working knowledge of medical office procedures and medical terminology
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

**#RPO #RED