Csr - Chandler, United States - Abacus Service Corporation

Abacus Service Corporation
Abacus Service Corporation
Verified Company
Chandler, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

This is a full-time position with opportunities for growth and advancement.


Responsibilities:


  • Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns
  • Provide accurate information and resolve customer issues in a timely manner
  • Upsell products and services to maximize sales opportunities
  • Perform data entry tasks to update customer records and maintain accurate information
  • Analyze customer needs and recommend appropriate solutions
  • Multilingual skills are a plus, particularly fluency in English and Spanish

Qualifications:

  • Previous experience in customer service or a related field is preferred
  • Excellent verbal and written communication skills in English
  • Bilingual abilities in Spanish are highly desirable
  • Strong interpersonal skills with the ability to build rapport with customers
  • Proficient in data entry and computer skills
  • Ability to analyze customer situations and provide effective solutions
  • Ability to work in a fastpaced environment while maintaining attention to detail

Job Types:
Contract, Temporary


Pay:
$ $13.99 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Inperson

Work Location:
In person
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