Lead Bartender - Dallas, United States - LIVE NATION ENTERTAINMENT INC

Description

Job Summary:
WHO ARE WE?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

For additional information, visit

Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music.

From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales..

we foster a fun and upbeat work culture with no shortage of opportunities.

With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support..

it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care".

We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals.

Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on


THE JOB
Job title and summary that includes overarching responsibilities, as well as location (needs to be specific. If remote, we will need to post to internal boards the same day it is posted externally to be compliant with different state laws.) Try to make summary exciting, as this is the hook to entice potential candidates to continue reading and to apply.


WHAT THIS ROLE WILL DO

• Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage
• Impeccable knowledge in the steps of delivering service for up-scale dining
• Stays current and is knowledgeable on the latest drink trends
• Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
• Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
• The ability to suggest wines that will best complement particular foods off the food menu
• Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/Closing duties according to HOB policy
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull / check out procedures
• Maintain appropriate Comp and Spill checks
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
• Training bartenders and barbacks.
• Daily inventory checks to make sure bar is at minimum par levels.
• Ordering of supplies from distributors.
• Assisting FDR Director with Bi-weekly inventories.
• Maintaining excellent service levels with cocktail quality and steps of service.
• Ensures that bar cleanliness is maintained throughout shift and set-up for success for next shift.
• Communicates to staff on changes in cocktail recipes and 86'd items.

WHAT THIS PERSON WILL BRING

Required:

• TABC
• Responsible Alcohol Awareness Training Certification or Equivalent
• Minimum of 2 years experience bartending in a up-scale dining and night life establishment
• The ability to up sell and offer food and drink suggestions to guests
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Flexible schedule and ability to work late hours and at nights
• Cash handling experience
• Strong working knowledge of all beverages
• Physically able to pass a pour test and a Mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Skill in interpersonal communication and teamwork
• Tolerance of all cultures, music and art forms

Preferred:

• 2 years work experience in high volume environment
• Experience recognizing valid ID's
• Experience in a live music environment

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife.

As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability.

For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Live Nation will also provide reasonable religious accommodations on a case by case basis.


HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules.

It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of

Colorado will not necessarily receive the same compensation.

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.