Site Manager After Sales - Kewaskum, WI, United States - Diamond Dynamics
Description
With currently 32 locations and over 1,800 employees, the TIEMEYER Group is one of the largest automotive dealer groups in North Rhine-Westphalia and among the top 20 in Germany. For 70 years, we have been providing mobility with the brands Audi, Volkswagen, SEAT, CUPRA, ŠKODA, and Volkswagen Commercial Vehicles NRW.
Do you also have gasoline in your blood? Then you've come to the right place with us
For our continued growth, we are looking for a:
Location Manager After Sales (m/f/d):
What awaits you:
- Implementation of measures and programs for customer care and retention
- Management and execution of activities to achieve high customer satisfaction
- Regular observation and analysis of customer and competitor behavior in the service market
- Development of strategies to tap into the market potential for workshop services, parts, and accessories, as well as monitoring their effectiveness
- Planning, monitoring, and controlling department results in line with revenue and profitability goals
- Coordination of the service department
- Personnel management for service employees
- Creating a customer satisfaction and company successoriented attitude among all employees
- Career opportunities in a growing company group
What we expect:
- Commercial/technical education or degree
- Several years of professional experience in the field
- Solid understanding of vehicle technology
- Knowledge of controlling and marketing instruments in the service sector
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