Front Desk Medical Secretary - Wilmington, United States - Rheumatology & Internal Medicine

Description

Job Overview:
We are seeking a reliable and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and visitors.

Your main responsibility will be to provide exceptional customer service and ensure a positive experience for all who enter our establishment.

If you have excellent communication skills, enjoy interacting with people, and thrive in a fast-paced environment, we encourage you to apply.

Responsibilities:

• Greet guests and visitors with a warm and welcoming demeanor
• Checkin and checkout guests efficiently and accurately
• Answer phone calls and respond to inquiries in a professional manner
• Schedule appointments and manage the calendar
• Maintain cleanliness and organization at the front desk area
• Handle guest complaints or concerns promptly and effectively
• Process payments and maintain accurate records
• Assist with administrative tasks as needed Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or hospitality preferred
• Proficient in using phone systems and office equipment
• Knowledge of medical terminology is a plus
• Familiarity with HIPAA regulations is preferred
• Experience with eClinicalWorks, Dentrix, or other medical software is a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities Please note that all positions at our company are paid, including internship positions.

Pay:
$ $22.00 per hour

Expected hours: 40.00 per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Primary Care
• Rheumatology

Schedule:

• Monday to Friday

Education:

• High school or equivalent (required)

Experience:

- medical secretary: 2 years (required)


Ability to Commute:

• Wilmington, MA required)

Work Location:
In person