- Takes personal responsibility for providing quality services every day.
- Displays outstanding customer service skills:
- Greets all customers warmly
- Makes eye contact
- Introduces self and calls patients/customers by name
- Provides all assistance needed in a friendly and caring manner
- Looks for opportunities daily to "Go the Extra Mile" in not only meeting customer needs but exceeding expectati Displays sensitivity to an individual's race, color, religion, sex, sexual orientation, national origin, age, disability o characteristic protected by law. Respects, accepts and anticipates spiritual and personal needs.
- Compassionate to patients, families, visitors, physicians and co-workers.
- Demonstrates kindness, compassion, courtesy and respect.
- Demonstrates good listening skills.
- Demonstrates a willingness to help.
- Connection to patients, families, visitors, physicians and co-workers.
- Greets and performs tasks with a smile.
- Practices the 5 fundamentals of communication (AIDE-T) (Acknowledge, Introduction, Duration, Explanation, and
- Practices professional telephone courtesy.
- Communication to patients, families, visitors, physicians and co-workers.
- Responds to patient's complaints/patient issues take priority.
- Accepts responsibility for actions.
- Demonstrates communication excellence.
- A team player and "spotlights" other members of the team.
- Lends a helping hand to co-workers without being asked.
- Keeps the workplace clean and neat.
- Refrains from personal conversations in front of patients, families or visitors.
- Maintains a positive, professional attitude.
- IV. TRAINING AND EXPERIENCE
- Current license as a Registered Nurse in the State of California
- BLS and ACLS certification
- 6 months experience as a peri-operative nurse and complete peri-op course
- Able to circulate all cases
- Completion of basic dysrhythmia course
- CNOR certification
- Member in professional organization'
- Scrub experience
-
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RN - Surgery - FT Rotate - Los Alamitos - UCI Health
Description
POSITION TITLE DEPARTMENT:
Registered Nurse Surgery
REPORTS TO:
Surgical Service Nursing Director
Ages of Patients Served - Provides patient care or has patient interaction to specific population of patients: (check all that apply)
Child:
Birth to 12
Years Adolescent: 13 to 18
Years Adult: 19 to 64
Years Older Adult: 65 Years & Above
I
JOB SUMMARY:
Under the supervision of the Director of Surgical Services and/or Clinical Manager the Registered Nurse is responsible for organizing. planning, directing, coordinating, providing high quality, and individualized patient care. The nurse will demonstrate organizational, interpersonal, and time management skills. The nurse will demonstrate proficient performance standards in performing their daily work duties to meet the department expectations. The nurse works effectively and productively with shared responsibilities. The nurse will provide physical psychological and spiritual needs to the individual patient. Continuously seeks ways to improve processes and meet customer satisfaction with patients and physicians.
The RN provides services to the following population:
infant (31 days to 12 months).
child (1 year to 12 years), adolescents (13 years to 17 years), adult (ages 18 to 64 years), and older adults (ages 65 years and above).
TECHNICAL SKILLS/JOB SPECIFIC SKILLS/*ESSENTIAL FUNCTIONS*TELEPHONE SKILLS - Demonstrates hospital telephone etiquette by answering the phones promptly, courteously and identifying department and self.
TEAM WORK-Promotes positive co-worker relationships through team work and cooperation. Understands and supports the needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with coworkers, physicians and students in a non-threatening manner. Offers assistance and promptly responds to requests.
PRODUCTIVITY -Maintains high productivity and performs efficiently regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and knows when to ask for assistance. Exercises good judgment and arrives at sound decisions.
Documentation is accurate, complete and legible.
Demonstrates a sound knowledge and is proficient in specialty procedures. Able to set up, run, and care for all operating room equipment
Assists in the implementation of the anesthesia management during the peri-operative period A) Assist the anesthesiologist during
intubation and extubation, able to assist during difficult intubations.
Demonstrates use of central patient monitoring system - including but not limited to EKG, non-invasive BP, Pulse Ox.
Knowledge of and able to care for the patient receiving epidural injection, moderate sedation, regional blocks and spinal anesthesia. Safe transfer/transport of patients.
Collects, interprets, and records nursing data in order to meet patient needs. Utilizes data to develop a nursing care plan during intraoperative phase of care.
.
Performs all circulating duties with efficiency and speed. Recognizes symptoms of cardiac and respiratory distress and initiates the
necessary action.
Demonstrates compliance and understanding of changes in healthcare regulations, the healthcare workforce and professional standards. Performance/Process Improvement
Is knowledgeable of performance/process improvement (P.I.) methodology.
Can verbalize knowledge of hospital-wide performance/process improvement.
Offers suggestions for departmental and/or hospital-wide performance/process improvement.
Knowledge of and participation in the performance/process improvement is a condition of employment.
Knowledge of and participation in the performance/process improvement is a condition of employment.
Follows hospital policies and procedures for Moderate Sedation, Time-out, Invasive Lines, Arterial Lines, ICP monitors.
Establishes priorities and plan of care as determined by the initial physician and psychosocial assessment. Identifies nursing diagnosis, initiates interventions, evaluates and documents outcomes. Uses ongoing assessment to re-evaluate and prioritize patient and family needs. 17.
Functions as a patient advocate, initiating action to improve healthcare, promoting the patient needs if medical, family or caregiver situations are against the wished or interests of the patient, and giving the patient the opportunity to make informed decisions about healthcare before it is provided.
Provides a safe and therapeutic environment.Follows all regulatory guidelines for maintaining patient privacy [HIPAA]
Assesses the need for and provides pain relief measures for the patient as necessary.
Follows through on indicators for Core measures [SCIP]
Able to act as a resource for technicians and temporary agent nurses
Attends at least 50% of team meetings and in-services. Reads and initials the monthly team meeting minutes and any communication
manuals
Performs any other duties or responsibilities that may be assigned
KEY SUCCESS FACTORS
ATTENDANCE - Employee reports to work each regularly scheduled workday. Accurately records all work time including meal periods.
PUNCTUALITY - Is ready for work at precise starting time and continues working until scheduled departure time. Returns on time from all break and meal periods.
GENERAL WORK HABITS - Readily accepts work assignments in a positive manner. Performs work that is accurate, timely, neat and consistent. Documentation is legible.
SAFETY- Keeps work area neat and maintains equipment in accordance with health and safety codes. Reports safety issues and
equipment failures appropriately
APPEARANCE - Projects a professional image, follows the hospital dress code policy and/or department requirements. Wears hospital ID badge at all times on duty.
CONFIDENTIALITY - Sensitive information including, but not limited to, patient records, charts, hospital documents and employee information is kept confidential without exception.
ANNUAL REQUIREMENTS - Completes annual requirements (PPD, health requirements, Annual Update, Ethics training. licensure and/or professional certification) on time.
MANDATORY:
PREFERRED:
PHYSICAL REQUIREMENTS
Able to withstand long periods of standing, walking, stooping, bending and sitting.
Able to lift and move patients, heavy equipment, instrument trays and push/pull gurneys and beds using proper body mechanics. Must have manual dexterity, good eye-hand coordination and adequate visual and auditory acuity to perform duties.
