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Sacramento

    Receptionist / Admin - Sacramento, United States - Price Family Dealerships

    Price Family Dealerships
    Price Family Dealerships Sacramento, United States

    2 weeks ago

    Default job background
    Description
    • Greets walk-in customers, assesses their needs and gives direction accordingly.
    • Answers and screens phones for accurate transfer advisor or department as necessary.
    • Assists with estimate pre-screen information.
    • Assists in scheduling and maintaining repair and estimate appointments.
    • Assists with vehicle check-in.
    • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
    • Establishes and maintains good working relationships with insurance adjusters.
    • Follows up on parts department orders to ensure parts availability.
    • Monitors progress and completion of vehicles in the shop and calls customers as necessary.
    • Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
    • Prepares final billing for completed repair orders.
    • Controls accounts receivable for body repair work.
    • Maintains professional appearance.
    • Other duties as assigned.
    Requirements
    • Pleasant, professional and confident demeanor. Ability to put customers at ease and instill confidence.
    • High school diploma or general education degree (GED); or one year of related experience and/or training; or equivalent combination of education and experience.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
    • Valid driver's license.
    • Familiarity with CCC1 and CDK are a plus.
    • Bi-Lingual is a plus.
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