- Process daily cash receipts, refunds, and credit memos
- Process invoices in Customer portals and keep Company compliant in same
- Process monthly invoices and statements in computer system
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Resolve billing and customer credit issues
- Work with Account Management team as needed
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status to Sales & Finance Departments
- Proven experience as Accounts Receivable or similar role
- Knowledge of billing procedures and collection techniques (e.g. skip tracing)
- Familiarity with laws related to debt collection (e.g. FDCPA)
- Working knowledge of MS Office (Excel, Word, Outlook, etc.), databases and general computer usage
- Comfortable working with targets
- Troubleshooting and next level thinking to resolve customer disputes
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills
- High school diploma; Associate's/Bachelor's degree is a plus
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Accounts Receivable Representative - Paterson, United States - Liberty Elevator Corporation
Description
Job Description
Job DescriptionAccounts Receivable Specialist
Job Description
We are looking for a competent Accounts Receivable Specialist to contact clients and collect outstanding payments. You will manage a balance between maintaining trustful relationships, and ensuring timely payments.
Our Accounts Receivable Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently. This position will be seated in our newly renovated Paterson, NJ headquarters. This role is not a remote/hybrid position.
Responsibilities
Requirements
Next Level Service
As one of the top elevator companies in New Jersey, New York, and Pennsylvania, Liberty Elevator understands that our customers have unique needs and offers our clients the freedom to choose.
In 2018 and 2021, Liberty Elevator Corporation was recognized as the Best Family-Owned Business in the elevator industry by Elevator World publications, as voted by customers and peers in the Industry. Liberty Elevator Corporation offers competitive wages, benefits, an amazing working environment and the opportunity to be part of the "Best Family-Owned Business" in the elevator industry.
Please complete the online application & submit your resume to be considered.
Company DescriptionLiberty Elevator Corporation has been Family-Owned & independently operated since 1960. Now providing New York, New Jersey, Philadelphia & South Florida with certified union elevator mechanics to perform maintenance, modernizations & new elevator construction in the commercial real estate market.