Receptionist (Part-time) - Mays Landing, United States - Recovery Centers of America
Description
Receptionist Opportunity
Recovery Centers of America at Light House is currently looking for a part-time Receptionist to join our team
Schedule:
Wednesday, Thursday, and Friday 3:00pm-9:00pm
Position Overview:
As a Receptionist, you will deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests and residents with the key aim of retaining and attracting new customers.
Competencies:
- Listening, understanding, responding: Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize diversified workload, recommends changes in office practices or procedures.
- Customer Service: Interacts with fellow coworkers, all employees in the facility, physicians, visitors, and all other customers in a manner that encourages harmonious working relationships, enhances the image and reputation of the facility and promotes positive customer relations.
- Initiative: Does more than is required or expected in the job; does things that no one has requested that will improve or enhance products and services. Has a commitment to professional and personal growth through development of skills and knowledge, as well as improvement in the facility's performance.
- Integrity: Uphold personal and professional ethics and values, taking into account the values of the organization and respecting the culture, beliefs and abilities of individuals.
- Personal Effectiveness/Credibility: Ability to promise and deliver results, build effective relationships and establish a reliable track record.
Specific Responsibilities:
- Answering incoming phone calls to facility
- Directs calls to the appropriate individual
- Greets guests, new clients, and residents with warmth and passion
- Assists in handling of incoming and outgoing mail
- Filing
- Ordering supplies
- Handling all maintenance orders for the facility
Minimum Qualifications:
- High School Diploma
- Prior experience working with the public required
- Knowledge of Microsoft Office
- Knowledge of switch board operation
- Clerical and customer service skills
- Excellent writing and communication skills
- Ability to multitask
- Adhere to strict confidentiality with focus on sensitive material, HIPAA
Job Type:
Part-time
Expected hours: 38 per week
Schedule:
- Evening shift
Education:
- High school or equivalent (required)
Experience:
Customer Service: 1 year (required)
Microsoft Office: 1 year (required)
Work Location:
In person
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