Customer Service Representative - Washington, United States - Dodge-Chrome

Description

Dodge-Chrome is looking for a full-time Customer Service Representative position in the friendly neighborhood of Palisades. Photo lab knowledge and/or customer service experience is required.

Responsibilities include writing up orders at the front counter, answering phone calls, helping customers make ordering decisions, and management of customer accounts.

Photography experience is a plus. This position does require weekend work on Saturdays (10am-4pm), usually 2 weeks on and 1 off. Store is closed on Sundays.


MUST HAVES:

• Great communication skills. All orders are custom made to clients needs. Being able to understand, communicate, and assist in making decisions is a must.
• Strong computer skills, and be willing to learn new programs. While job doesn't specifically require Adobe Creative Cloud knowledge, it is a major plus.
• Must be highly organized and have prioritization, problemsolving and troubleshooting skills.
• Applicants should be extremely detail oriented, responsible & punctual. Most orders have tight deadlines and lots of moving parts. Being able to keep projects organized and also make sure orders are done before deadline is a must.

RESPONSIBILITIES:

Customer Service/Office Work

• Helping clients and intake of orders.
• Preparing quotes.
• Invoicing orders and collecting payments.
• Answering phones and directing calls.

If you have experience with photography, or any related skills based on our company, please elaborate on your resume or answer for why you are interested in this position.

Pay:
From $18.00 per hour


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location:
In person