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    Restaurant Manager - San Antonio, United States - La Gloria

    La Gloria
    La Gloria San Antonio, United States

    3 weeks ago

    Default job background
    Full time
    Description

    La Gloria is hiring immediately for a Restaurant Manager to join their team at San Antonio International Airport

    The overall objective and purpose of the Restaurant Manager is to provide leadership and management for the Restaurant & Bar. This position assists in overseeing management of staff, operation of the food and beverage service establishment, and maintains a close liaison with the kitchen and catering sales department to ensure maximum profitability.

    Essential Functions / Responsibilities

    Primary responsibilities and tasks include, but are not limited to the following:


    • Oversee the day to day operations of the service staff ensuring that the total guest experience is second to none.


    • Monitor customer satisfaction through review of standardized feedback forms, as well as by spending time with the guests and ensuring their needs are being met and expectations exceeded.


    • Participate in and submit accurate beverage and food inventories on a weekly basis


    • Supervise daily restaurant operations, maintaing sanitation standards and assist service staff on the floor during peak meal periods.


    • Strive to continually improve guest satisfaction and maximize the financial performance needed


    • Ensure corrective action is taken to continuously improve service results.


    • Oversee interviews, schedules, development, resolving problems, providing open communication, and recommended discipline when appropriate.


    • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.


    • Maintains service and sanitation standards in restaurant and bar

    Apply now easily online to be considered We look forward to reading your application

    Must possess excellent computer skills, including Microsoft Word and Excel
    • Requires good communication skills, both verbal and written
    • Ability to respond promptly to customer needs. * Thorough knowledge of Food and Wine, as well as Beer, liquor and mixed drinks. * Ability to maintain and build relationships with existing and potential clients as well as industry contacts * Proficient in POS system * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Minimum of 2 years experience in Front of House, Food & Beverage operations - preferred * Manager food safety certification (SERVSAFE) - preferred
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