Director Quality, Clinical Safety and Infection - Lancaster, United States - Antelope Valley Medical Center

Mark Lane

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Mark Lane

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Description

Job Objective:

Responsible for directing performance improvement, and clinical safety. Provide leadership and support for the development, implementation, and evaluation of quality

improvement initiatives in conjunction with the Administrative team. Direct and manage accreditation, regulation and licensing activities.


Essential Duties and Responsibilities:

***Position Specific —

  • Provides consultation and guidance to the organization and medical staff in the design, monitoring and evaluation of performance improvement activities.
  • Directs peer review activities in collaboration with physician advisor
  • Works closely with Medical Director of Quality
  • Recommends appropriate Process Improvement team formation to the Quality Management and Safety Committee
  • Acts as facilitator for Process Improvement Teams
  • Directs the clinical safety program including risk identification, case review, and hospitalwide quality review reporting system\
  • Collaborates with Claims Management on Quality or Clinical Safety issues.
  • Provides input at the highest level of Nursing Administration regarding the impact of decisions on the quality of services provided
  • Serves as an appointed member of the Nursing Leadership Committee as resource and consultant
  • Oversees and participates in medical record review
  • Develops and revises organizational policies to assure compliance with current health care law and riskrelated issues for Administrative/Board approval.
  • Directs, coordinates and conducts interdisciplinary intense analysis activities/meetings to establish risk reduction strategies and action plans
  • Works collaboratively with Nursing Directors to promote standards of nursing practice
  • Directs the integration of infection control into performance improvement activities
  • Directs CQI functions of facility to meet Joint Commission, State and Federal requirements for hospital and Medical Staff
  • Directs survey preparation activities including coordinating mock surveys and organization assessment activities identifying areas requiring improvement
  • Plans, develops and conducts accreditation and regulation education and orientation activities
  • Coordinates accrediting and regulatory agency surveys
  • Coordinates development of written response reports to regulatory and accrediting bodies such as CMS, DHS and Joint Commission.
  • Provides education regarding current Quality Management regulations for Joint Commission, CMS, Department of Public Health, and insurance providers with employees and Medical Staff
  • Provides reports on quality activities to the appropriate departments, including the Board of Directors
  • Protects patient confidentiality
  • Conforms with Affirmative Action guidelines
Leadership and Management —

  • Develops and implements departmental goals and objectives with input from staff members
  • Develops and implements departmental policies and procedures that guide and support the provision of services
  • Interacts with all customers to ensure prompt and accurate communication as needed to provide the service expected and to meet the goals of the service
  • Evaluates problems, and develops and implements solutions
  • Develops new ideas and/or systems with innovation and creativity
  • Challenges the status quo in looking for more efficient practices
  • Leads by example and serves as a professional role model
  • Updates employees on present as well as future changes
  • Actively listens and tries to understand before responding
  • Shapes an environment that is psychologically safe, encouraging, and nonjudgmental
  • Supports, encourages, and contributes to the professional growth of all department employees
  • Understands, teaches and implements elements of empowerment and team building
  • Responsible for the maintenance of quality control programs as appropriate
  • Responsible for the continuous assessment and improvement of the quality of care and services provided
  • Adheres to all Compliance & Integrity Program rules and requirements
  • Attends and completes Compliance & Integrity training
Human Resources Management —

  • Conforms with Equal Employment Opportunity Commission guidelines
  • Recognizes, appreciates and capitalizes upon the differences people bring to the job
  • Sees diversity as an advantage
  • Selects staff who possess and demonstrate the required competencies and values and maintain the Customer Service Expectation and Standards of the hospital
  • Develops and implements job descriptions and performance standards
  • Evaluates staff performance per established policy, including the use of staff competence and quality improvement data
  • Mediates personnel problems and resolves complaints using good problem solving techniques
  • Demonstrates knowledge of and competently interprets and administers Hospital policies and procedures
  • Conforms to the hospital Wage and Salary Administration and Recording of Hours Worked policies
  • Ensures that staff is in compliance with licensure and other annually mandated r

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