Patient Care Technician - San Diego, United States - SCAN

SCAN San Diego, United States

3 weeks ago

Description

The Patient Care Technician (PCT) functions as an extension of the Homebase clinician team by supporting patient visits in PCP clinics and in patients' homes. The PCT is the Clinic's initial point of contact, completes front office administrative tasks and provides back office clinical support for the onsite clinician. PCT will also visit patients in their home to perform support virtual visits and perform ancillary tests.

We offer an array of medical and chronic care services and we're backed by SCAN, a not-for-profit organization that has a history of supporting and improving the health and independence of older adults for over 45 years.

The Patient Care Technician (PCT) functions as an extension of the Homebase clinician team by supporting patient visits in PCP clinics and in patients' homes. The PCT is the Clinic's initial point of contact, completes front office administrative tasks and provides back office clinical support for the onsite clinician. PCT will also visit patients in their home to perform support virtual visits and perform ancillary tests.

Responsibilities include:

Cordially greets and checks in all patients and visitors. Escorts all patients to rooms, as appropriate.
Promptly answers all calls; screens and routes calls to appropriate person/department.
Responds appropriately to phone inquiries by listening carefully, speaking clearly, and communicating at a level appropriate to meet caller's needs.
Obtains accurate vital signs following protocols approved by Medical Director
Performs patient testing as directed by the onsite clinician which may include an EKG, administering a PHQ-9 and other testing as directed.
Records patient data in charts in a timely and accurate manner.
Maintains examination/treatment rooms, including inventory of supplies and equipment.
Prepares and administers immunizations, as directed by the onsite Clinician and as permitted by state law.
Recognizes and responds to emergencies following Clinic protocol.
Collects and processes lab specimens including blood draws as directed.
Schedules, coordinates, and monitors appointments to support timely and effective care.
Communicates results of the Chronic Care Assessment with patient's Primary Care Physician.
Assists onsite Clinician with coordinating referrals through the Primary Care Physician.
Updates and maintains departmental documents, as directed.
Identifies, records, and maintains shipping/receiving information for packages and deliveries.
Functions as supply coordinator as needed, including order entry, requisition/invoice reconciliation, filing systems and monthly usage reports.
Performs general office administrative and support services, typing, copying, faxing, etc. Creates professional looking correspondence, completes purchase requisitions, office supply requests, and other company forms.
Actively support the achievement of SCAN's Vision and Goals.
Other duties as assigned.

Qualifications and experience:

GED/High School or equivalent
3-5 years front and back office experience in a professional medical office environment.
Completion of medical assistant program, required.
Certified Medical Assistant (CMA), preferred
Current Basic Life Support Certification required.
Bilingual ability (English-Spanish) desired.
Effective, respectful, and courteous communications with internal and external clients required.
General knowledge of office equipment.
Experience in MS Office.
Ability to stoop, kneel and crouch required. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally required.
Bio-Hazard exposure risk: This position requires job related duties that may include exposure to biohazards such as blood, bodily fluids, and tissues.
Uniform, black scrub pants and polo shirt. Closed toe shoes.

Tuberculosis Screening Policy

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

What's in it for you?

Base salary range: $ $30.38per hour
Mostly Onsite
Medical, Dental and Vision insurance
Generous PTO
Work-life balance
401k
Employee hardship fund
And much more

At Homebase Medical, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Homebase Medical is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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