Product Content Strategist, Prime Video - Culver City, United States - Amazon Services LLC

Amazon Services LLC

Verified Company

Culver City, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

3+ years of design experience

3+ years of delivering design solutions as a UX designer or interaction designer experience
Have an available online portfolio
Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)

The Prime Video Creative Studio mission is to create best-in-class, next generation destinations for customers to experience premium and ad-supported TV, Movies and Sports streaming content.

We will achieve this by putting our customers first and innovating through relevant premium entertainment and advertising experiences.

Join us on our mission to continuity raise the bar and reimagine the future of streaming content, where customers watch thousands of hit movies, shows, Amazon Originals, Sports, and live 24/7 entertainment channels daily.

Our Creative Studio design team is growing and we're looking for a Customer Experience Content Strategist who leads by doing, has a passion for solving problems at scale and brings their best self to work everyday.

You will work closely with a team of designers, product managers, marketing and brand partners to elevate our customer communications across the Prime Video ecosystem, and at every customer engagement touchpoint.

Our team's primary focus is providing new, exciting ways for customers to discover and enjoy premium content, in addition to unlocking new opportunities for advertising on Amazon, providing brands (big and small) with a place to tell their story.

As a Customer Experience Content Strategist, you will work with a team of UX/CX experts and creatives working collectively across brand and marketing, to help bring ideas to life through your unique ability to simplify customer experience, and drive engagement.

You must be a highly driven customer advocate with a passion for creating clarity, and confidence for customers across lifecycle publications, and digital experience platforms.

You should be a voice expert, a language aficionado, with a pulse on current content trends and target audiences.

You'll be a strategic partner to CX directors and executive leadership to define and translate business objectives into product experiences that meet those objectives through a shared language, voice, and narrative.

You will help define, steward and elevate what we say, and how we say it, as a framework that promotes voice coherence, and familiarity at every interaction with our customers.

Key job responsibilities
Work with design, UX writers, brand, marketing, define content a voice strategy, framework and guideline

Work with producers, partners and stakeholders to produce content

Researching and staying up to date on the latest developments in terms of content trends and consumer behavior

Updating older content to meet new content standards

Ensuring consistency across all content and experience platforms

Maintaining a content strategy calendar of project deadlines and product launch dates

Overseeing the development and launch of new content channels and initiatives

Culver City, CA, USA

2+ years of massmarket consumer web / mobile products experience
Experience working in a collaborative team and working directly with developers for implementation of designs
Knowledge of and proficiency in a variety of design tools such as Photoshop, Illustrator, Fireworks, and InDesign