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New York City

    Audiovisual Technician - New York, United States - Experis

    Experis background
    Contract Technology / Internet
    Description

    NOT REMOTE

    Essential Job Functions:

    • Schedule audiovisual resources and conference rooms using Ciscos Telepresence Management System (TMS).
    • Assist in the development of audiovisual standards, and work to apply them to new and existing build outs.
    • Work with audiovisual integrators to ensure that project scope has been fulfilled and quality standards are met prior to project acceptance.
    • Manage Acano virtual collaboration spaces.
    • Inventory administration.
    • Provide end-user training.
    • Integrate audiovisual assets into Crestron Fusion.
    • Provide prompt response to end-user reported audiovisual issues.
    • Troubleshoot and repair/replace malfunctioning audiovisual equipment.
    • Perform software and firmware updates afterhours.
    • Provide in-person support for high importance meetings.
    • Provision new videoconferencing endpoints using Cisco TMS.
    • Optimize conference room audiovisual settings to offer the best user experience possible.
    • Have an understanding of how lighting, ergonomics, and acoustics pertain to audiovisual systems and make holistic recommendations which improve the end-user experience.
    • Work with support partners to facilitate repair and replacement of equipment.
    • Track all incidents and tasks using an internal ticketing system.

    Education/Experience Requirements:

    • Possess an in-depth understanding of visual systems (LED displays, video walls, projectors, etc.).
    • Possess a working knowledge of audiovisual control systems and technologies (AMX, Crestron, etc.).
    • Audiovisual testing instruments and meters.
    • Microsoft Visio.
    • Ability to understand blueprints, schematics, and flow diagrams.
    • Excellent customer service skills.
    • Experience installing and troubleshooting many makes/models/designs of audiovisual equipment.


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