Workday Hcm Manager - Adelphi, United States - University System of Maryland Office
Description
PURPOSE OF POSITION
The Workday HCM Manager serves in a consulting and advisory capacity to the HR departments of the Maryland Connect consortium universities.
RESPONSIBILITIES
Service Operations and Customer Support:
- Provides guidance and leadership to consortium HCM & Payroll teams to maximize the benefits of Workday in solving problems and to enhance HCM operations.
- Interfaces with Workday to maintain knowledge of product enhancement and updates and communicates this information with appropriate central and campus team members.
- Offers insights and recommendations to streamline reporting processes, improve data accuracy, and enhance the user experience.
- Maintains documentation of HCMrelated system configurations, processes, and changes.
- Supports training efforts for the HCM Modules (Workforce management, Time Tracking, Recruiting, Learning Management, Talent management, Payroll and Benefits).
- Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
- Liaises with appropriate central and campus compliance and data privacy leads.
Technology Advancement:
- Analyzes existing business processes, conducts gap analyses, and contributes to the design and transformation of workflows. Recommends functionalities that align with the institutions' goals.
- Advises on best practices for optimizing the use of Workday features.
- Develops systems and structures as templates for institutions to use in the execution of internal and crosscutting projects.
- Leads HCM (Core HCM, Time Tracking, Talent Management and other HR and payroll related products) system upgrades, enhancements, testing validation, and overall performance of the Workday HCM and Payroll modules.
- Collaborates across the Workday support teams and business functions to support system functions, ensuring uptodate documentation of integrationrelated system functions, processes, and capabilities.
Strategic Planning & Project Management:
- Works with the Executive Director to develop strategy, roadmaps, prioritization, and implementation of future products supporting the consortium.
- Supports the Executive Director in facilitating the HCM modules governance groups and provides recommendations to help prioritize projects and requests.
- Works with campus stakeholders and the user community to identify and scope process and system improvements, supporting automation and other efficiencies.
- Leads and supervises approved projects and activities.
Classification:
Regular
FLSA Status:
Exempt
Requirements:
MINIMUM QUALIFICATIONS
Required Education Level/Certifications:
Bachelor's degree or foreign equivalent degree in Computer Science, Management Information Systems, or applicable related field.
Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.
Required Experience:
- Two (2) years of handson experience with Workday HCM Core plus two other HCM products.
- Supervisory experience.
- Experience working in a team environment.
Required Knowledge/Skills/Abilities:
- Thorough knowledge of HCM operations.
- Skill in configuring Workday HCM modules.
- Excellent verbal and written communication skills; ability to communicate clearly and concisely across technology and business teams.
- Analytical skills to clearly define business challenges and identify and communicate technical and business changes required to address them.
- Ability to drive decision making through a consensusbuilding approach.
PREFERRED QUALIFICATIONS
Preferred Education Level/Certifications:
Workday Pro Certification - HR HCM, Recruiting, Compensation, time tracking.
Preferred Experience:
- Workday experience in a higher education environment.
- Experience with Adaptive workforce planning, Position management, and Academic staffing.
Preferred Knowledge/Skills/Abilities:
Working knowledge of Human Resources operations.
Benefits
Benefits include full medical, dental and vision benefits, tuition remission at any of the 12 USM institutions, and a generous leave plan.
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