-
Housekeeping Manager
4 days ago
Marriott International Honolulu, United StatesJob Description · JOB SUMMARY · Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes ...
-
Housekeeping Manager
4 days ago
Marriott International Honolulu, United StatesJob Description · JOB SUMMARY · Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes ...
-
Housekeeping Manager
1 week ago
Alohilani Resort Waikiki Beach Honolulu, United States Full timeCompensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco a ...
-
Housekeeping Manager
5 days ago
Marriott Vacations Worldwide Honolulu, United States RegularDescripción del empleo · Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unfo ...
-
Housekeeping Manager
1 week ago
Marriott Vacations Worldwide Honolulu, United States RegularDescripción del empleo · Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unfo ...
-
Housekeeping Manager
3 weeks ago
realjobshawaii Honolulu, United States Full timeThe role of the Housekeeping Manager is to manage the housekeeping department by overseeing the planning and organization of the department's duties. · ...
-
Housekeeping Manager
4 days ago
Marriott Vacations Worldwide Honolulu, United States Full timeAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
-
Housekeeping Assistant Manager
1 week ago
Four Seasons Hotels and Resorts Hawaii County, United States Temps pleinAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Operator Technician
1 week ago
Canal Generating LLC Sandwich, United States**Job Summary** · The Operator Technician observes, operates, and makes record of, all operating equipment and their auxiliaries as well as performs maintenance duties as needed. He trains, instructs, follows established procedures that ensure the safety of oneself and others, wo ...
-
Housekeeping Manager
1 week ago
Salvation Army U.S. Ewa Beach, United StatesSalvation Army U.S Kualaka'l Parkway [Room Attendant / Cleaner] As a Housekeeper at Salvation Army U.S., you'll: Provide routine cleaning duties such as sweeping, mopping, vacuuming and dusting of all interior and exterior building surfaces and furnishings; Perform regular cleani ...
-
Housekeeping
1 week ago
Sandwich Inn and Suites Sandwich, United StatesWe are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition. · **Responsibilities** · - Clean and tidy all areas to the st ...
-
Kitchen manager in
4 days ago
Redwood Ventures Pearl City, HI, United States FreelanceThe Workers' Welfare Association (AWO) is a recognized umbrella organization for social welfare. As a subsidiary, AWO Sozial gGmbH specializes in the care of older and dependent people. In addition to 14 residential care facilities, it also operates outpatient services and day ca ...
-
Houseperson (On-Call)
3 days ago
Marriott International, Inc Wake Island, United States Part timeAdditional Information On-Call, Pay: $ $28.77/hour · Job Number · Job Category Housekeeping & Laundry · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Po ...
-
Housekeeper (On-Call)
5 days ago
Marriott International, Inc Honolulu, United States Part timeAdditional Information On-Call, Pay: $22.56-$28.20/hour · Job Number · Job Category Housekeeping & Laundry · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N ...
-
Resort Director
2 weeks ago
Hilton Grand Vacations Honolulu, United StatesThe Resort Director is responsible for the functionality and servicing of each towers resort operations. Responsibilities include experience in leading the front office, housekeeping, and engineering teams while meeting and or exceeding all agreed-up Director, Operations, Managem ...
-
Public Area Attendant
3 days ago
Marriott International, Inc Wake Island, United StatesAdditional Information On-Call, Pay: $ $28.20/hour · Job Number · Job Category Housekeeping & Laundry · Location Waikiki Beach Marriott Resort & Spa, 2552 Kalakaua Avenue, Honolulu, Hawaii, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Po ...
-
Certified Nursing Assistant
3 weeks ago
Right at Home Aiea, HI Honolulu, United States Full time, Part timeWe are looking for a competent CNA/Nurse Aide to join our team. As a CNA (Certified Nursing Assistant), your main responsibility will be to care for our clients in a professional and compassionate manner. · Even though this position can be very demanding, it is often very satisf ...
-
cna
3 weeks ago
Right at Home Aiea, HI Oahu Island, United States Full time, Part timeWe are looking for a competent Caregiver to join our team. As a Caregiver, your main responsibility will be to care for our clients in a professional and compassionate manner. · Even though this position can be very demanding, it is often very satisfying and rewarding. If you lov ...
-
Caregiver
3 weeks ago
Right at Home Aiea, HI Honolulu, United StatesBenefits:Competitive salary · Flexible schedule · Free uniforms · Training & development · We are looking for a competent CNA/Nurse Aide to join our team. As a CNA (Certified Nursing Assistant), your main responsibility will be to care for our clients in a professional and compas ...
-
cna
3 weeks ago
Right at Home Aiea, HI Oahu Island, United StatesBenefits:Competitive salary · Flexible schedule · Free uniforms · Training & development · We are looking for a competent Caregiver to join our team. As a Caregiver, your main responsibility will be to care for our clients in a professional and compassionate manner. · Even though ...
Housekeeping Manager - Honolulu, United States - Hawaii Growth - Honolulu
Description
Compensation Type:
Yearly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S.
gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.
Highgate maintains corporate offices in London, New York, Dallas, and Seattle.Overview:
The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.
Responsibilities:
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.
Follow up to ensure guest satisfaction.Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel
standards.
Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
Assist in maintaining and controlling all housekeeping equipment.
Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
Ensure that large guestroom turns are managed efficiently.
Ensure consistency with departmental opening and closing procedures.
Carry a pager at all times.
Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's.
Develop employee morale and ensure training of Housekeeping personnel.
Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival.
Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis.Ensure guest privacy and security through correctly following Highgate Hotel procedures.
Monitor work orders and submit to Engineering according to hotel procedures.
Follow up on work orders to ensure completion.
Conduct pre-shift meetings for room attendants and housemen.
Respond to emergency situations using information contained in MSD sheets.
Keep MSD sheets current and easily available.
Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
Ensure implementation of all Highgate Hotel policies and house rules.
Understand hospitality terms.
Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
Operate pagers and radios efficiently and professionally in communicating with hotel staff.
Ensure the proper use of radio etiquette within the department.
Manage and organize large turn days (including group check-ins or check-outs).
Monitor out-of-order, out-of-service, discrepant and show rooms.
Must maintain constant communication with Guest Services.
Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards.
Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.Maintain key control system for house keys.
Ensure participation within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis.
Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
Use the telephone and computer system for reporting and verifying room status.Record all valet laundry for valet cleaners.
Check and review incoming laundry at end of day to ensure all items have been returned.
Properly store, secure and issue supplies as needed to meet business demands.
Ensure completion of regular maintenance and cleaning projects on a biannual basis.
Ensure overall guest satisfaction.
Qualifications:
At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
Must be proficient in Windows, Company approved spreadsheets and word processing.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, including wearing nametags.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Salary Range ($58,000 - $63,000 annually)
