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    IT Manager - Plano, United States - APCON

    APCON
    APCON Plano, United States

    3 weeks ago

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    Description
    IT Manager ( Plano, TX | On-Site )

    Why APCON?


    APCON, an industry leader in network visibility and security solutions, provides an unparalleled level of confidence to enterprise and midsize businesses seeking network insights for enhanced investigation, threat detection and response.

    Our customers include Fortune 1000 companies to midsize organizations as well as government and defense agencies. Organizations in over 40 countries depend on APCON solutions.

    Who are we looking for?


    We are looking for a highly motivated and experienced IT Manager to assess, manage, develop, and grow APCON's internal Information Technology team and guide them as they revolutionize APCON's IT environment.


    Responsibilities:
    Leads and guides APCON's IT team, providing strategic direction, oversight, and fostering a collaborative work environment for all IT initiatives

    Builds and develops a high-performing IT team through effective recruitment, training, mentorship, and coordination of efforts

    Works with the IT team to identify and mitigate potential risks, issues, and necessary upgrades across IT infrastructure, systems, and applications

    Formulates, develops, validates, reviews, and implements IT policies, procedures, and best practices, ensuring adherence and understanding within the IT team

    Focuses on ensuring the IT team maintains a service-oriented approach

    Collaborates effectively with internal and external teams to understand system requirements, fostering positive relationships and cross-functional teamwork

    Delegates responsibilities effectively within the IT team to manage Microsoft IIS, Active Directory, Exchange, physical and virtual servers

    Coordinates efforts among the IT team to ensure seamless implementation of on-site installation, setup, and integration of internal tools and systems

    Directly oversees the security of APCON's network, including intrusion detection and prevention solutions, providing guidance to the IT team in implementing robust security measures


    Qualifications and Requirements:
    7+ years' experience in network engineering, technical support, IT system administration, or other similar technical background

    5+ years' management experience

    CCNP, CCNA or equivalent network security certification highly desired

    Ability to manage Microsoft and Linux based environments and web servers (Mac experience is beneficial)

    Understanding of network monitoring tools

    Knowledge of enterprise IT infrastructures, management, monitoring, and security


    Core Competencies:
    Strong interpersonal skills; ability to communicate professionally across the organization

    Excellent organizational, planning, presentation, troubleshooting, and multi-tasking skills

    Ability to maintain a high level of confidentiality and professionalism

    Strong attention to detail and exceptional customer support

    Must be able to work independently and as a team member

    Ability to prioritize and be flexible in a fast-paced environment


    Education:
    Bachelor's Degree in Information Science, Computer Science, or related


    Travel:
    Occasionally, up to 25%


    Physical Demands:

    To perform the duties of this position, you must have the ability to occasionally sit, stand, bend, twist, reach, carry, lift, pull, and push between 1-15 lbs.


    Benefits:
    Medical, dental and vision insurance

    Company-paid short and long term disability

    Flexible spending accounts

    Healthy work-life balance and generous paid time off program

    Retirement savings match

    Professional development program

    Volunteer time off and employee assistance plan

    Collaborative and innovative work environment

    On-site exercise facility


    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

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