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    Inside Sales Representative ll - Columbus, United States - Plaskolite Inc

    Plaskolite Inc
    Plaskolite Inc Columbus, United States

    4 weeks ago

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    Description

    Position Title: Inside Sales Representative ll

    Location: Columbus, OH 43215, USA

    Job Category: SALARY

    Schedule: Full-Time

    Req ID: INSID001039

    Posted Date: February 26, 2024

    Description: Job Details Description

    ESSENTIAL TASKS AND RESPONSIBILITIES:

    • Generate new business opportunities via Quotes and order follow-up. Close orders on the phone or advance the selling opportunity.
    • Determine pricing for all day-to-day sales quotes, following the set pricing guidelines, while communicating and working closely with appropriate field sales to close the sale.
    • Determine customer requirements and expectations to recommend specific products and solutions
    • Qualify new leads to generate new business working with appropriate field sales.
    • Make outgoing calls to customers to provide additional product information to create awareness and gain potential business.
    • Foster positive customer relationships and provide exceptional customer service and care while managing day-to-day customer needs.
    • Develop and maintain a working knowledge of the price, application, installation, and specification of company products with continual training to provide a basic level of technical support, including suggesting alternative products/services to meet the customer's needs.
    • General Account Management: Accurately pricing & processing customer orders, quotations, inquiries, and other requests in an accurate, timely, and proactive manner.
    • Identify and communicate late orders in advance of promised ship date promptly and accurately.
    • Responsible for resolving problems relating to orders by working with all departments within the company
    • Communicates effectively with appropriate departments to obtain pertinent information not available via system means and at all levels of the organization.
    • Act as liaison with operations, logistics, marketing, and technical resources for the customer.
    • Performs work independently without being prompted while assuming responsibility for meeting the goals and requirements of the position.
    • Anticipates problems and proactively addresses issues with little or no supervision in completing assigned tasks
    • Must be willing to assist other Inside Sales Representatives, Sales Personnel, and Managers while maintaining a good working relationship with peers.
    • Complete all other duties and projects as assigned

    Qualifications:

    • Associate degree required, Bachelor's degree preferably in sales, marketing, or related field
    • Previous customer-facing experience is preferred, such as customer service, sales, inside sales, or service industry
    • Extensive practical knowledge of all aspects of the industrial business process
    • Opportunity to move into outside sales
    • Ability to read and write the English language in a clear and concise manner
    • Calm and empathetic demeanor when dealing with demanding customers
    • General typing skills, along with previous PC and Microsoft Office experience
    • Superior verbal and written communication skills
    • Ability to organize, prioritize, and work within established deadlines
    • Willingness to work overtime when necessary or required
    • Math skills required
    • Multi-tasking required
    • Ability to work independently and as a team
    • Willing to travel when necessary
    Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications

    PI800b892a6c7f-3069

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