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    Tier 2 Video Technician - Seattle, United States - eXcell

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    Description
    eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

    Our client has a brand new opportunity for a Tier 2 Video Technician to join their team onsite in Seattle, WA.

    Duties and Responsibilities:
    • Drive video conference rooms and Surface Hub systems uptime utilizing daily checks
    • Respond quickly to incidents and assist in person
    • Perform video conferencing hardware and systems repair and build
    • Open, manage, and close / escalate incidents in ServiceNow
    • Monitor incident and preventative maintenance queue
    • Drive systems uptime
    • Continuously improve, train, and shadow

    Skills and Qualifications:
    • Minimum 2+ years of IT experience
    • Experience with Windows, Mac, iOS environment, and proficient in Microsoft Office Applications
    • Must be reliable and punctual
    • Must be a team player
    • Must be able to follow directions and be dependable
    • Great verbal and written communication skills
    • Must be mechanically inclined
    • Must be able to lift up to 60lbs and travel the building on foot
    • Will be working with basic set of tools


    $ $30.00 per hour

    Full COVID-19 vaccination may be required.

    We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcellTM Supports Equal Employment Opportunity** eXcellTM, a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit


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