Admin Assistant, Dda Residential - Frederick, United States - Sheppard Pratt

Mark Lane

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Mark Lane

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Description

General Summary:


This is a program level assistant position requiring general and specific knowledge of office procedures and related activity as well as specific knowledge of DDA Residential systems with respect to enrollment, internal planning procedures and DDA Regulated Reporting.

The position involves an array of clerical assignments, some highly routine and others requiring problem-solving ability. The assistant may provide direct service for routine appointments as needed.


Principal Responsibilities and Duties:


  • Provide assistance to the Program Director of Intellectual Disabilities Services and Sojourn/ DDA Residential Pathways Supervisors and staff.
  • Initiate, develop and maintain appropriate office procedures as required
  • Provide office management related to administrative functions of program services
  • Serve as first point of contact for clients, their families/ representatives, outside agencies and respond to inquiries for program services
  • Gather required demographic information, ensure that data required for billing is up to date in Evolve, PCIS2 and other management systems
  • Maintain bottom line responsibility for filing, physical maintenance of records both onsite and in residential locations, copying of forms, destroying confidential material, storing, securing and accessing client's records
  • Produce routine audit of medical record (progress notes, IP's, BP's, etc.) and follow up with team on missing documentation
  • Perform office tasks for the program
  • Take minutes at meetings as assigned including leadership meetings, team meetings, etc.
  • Maintain COMAR required reporting for DDA including A4's, A5's and A7's
  • Collect and maintain Behavioral Tracking forms and other necessary documentation related to programs and program reporting and outcomes
  • Assist the Program Director in Quarterly Reports to DDA, Management Reports and other internal and external reporting
  • Conduct New Employee Orientation in relationship to purchasing, petty cash and other voucher systems
  • Act as back up when needed to other administrative support positions within Building 230
  • Perform other duties as assigned

Knowledge, Skills, and Abilities Required:


  • Requires high school diploma or GED with 2 years of positively referenced work experience.
  • Valid driver's license or alternative transportation plan.
  • Must be covered under an active auto insurance policy and a valid copy of auto insurance is required prior to hire.
  • Knowledge of and ability to perform procedures and practices required in an effectively operated office.
  • Proficiency in the use of personal computer with Windows and Microsoft Office software, calculator and other automated office equipment.
  • Skill in clerical work: typing, data compilation, filing and including overall attention to detail and follow through.
  • Ability to maintain confidentiality.
  • Willingness and ability to examine one's own behavior, feelings and attitudes to facilitate a productive relationship with consumers, providers, administrators and citizens.
  • Skill in effective communication with others, orally and in writing.

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