IT Support Systems Engineer - Pleasant Valley, United States - Intelligent IT Designs

Description

About us:

Intelligent IT Designs engages with business owners to identify opportunities to better utilize technology to increase security, improve efficiency, gain a competitive advantage as well as reduce operational costs.

Our assessments result in improvements to technology that once implemented, we then continue to manage and support on behalf of the business owner.

Job Overview:


Why Should You Apply?

• Strong team environment. No politics.
• We value our employees. They are number one.
• We are committed to creating opportunities for our employees and are intentional about creating opportunities to help them consistently grow.
• We welcome innovative, creative people. We want to try new things.
• Opportunities to learn and grow are here.
• We offer competitive compensation based on experience and qualifications.

If you have the required experience and skills, we would love to hear from you. Please submit your resume along with a cover letter detailing your qualifications for this position.


Responsibilities:

• Prefer someone with leadership abilities who can lead and manage an IT team
• Perform server, network and cloud migrations
• Manage server, network and cloud environments
• Help define and refine security stack and security tool, policies, procedures and framework
• Set up and maintain computer networks, including LAN and VPN connections
• Provide technical support to stakeholders for software, and networkrelated issues
• Secure desktop, network and server environments
• Monitor network performance and ensure system availability and reliability
• Collaborate with team members to resolve complex technical issues
• Maintain accurate documentation of IT support activities
• Assist in the procurement and setup of new IT equipment

Experience:

• Minimum of 7 years of experience in IT support
• Minimum of 7 years of experience in IT solutions design, engineering and implementation
• Strong knowledge and experience with IT security
• Cyber security
• Strong knowledge of computer networking concepts and protocols (TCP/IP, DNS, DHCP)
• Proficiency in Windows Server administration, deployment, troubleshooting and environment
• Experience managing, supporting and migrating to Microsoft 365 and Azure environment's
• Experience with Meraki, SonicWall and Unifi networking equipment is preferred
• Familiarity with Linux operating systems and commandline interface
• Experience with ticketing systems for issue tracking
• Ability to provide support for both Windows and Mac OS environments

Skills:

• Strong problemsolving skills and ability to think analytically
• Excellent communication skills, both verbal and written
• Strong leadership abilities. Possibility of becoming department manager
• Ability to work independently as well as collaboratively in a team environment
• Detailoriented with strong organizational skills

If you have the required experience and skills, we would love to hear from you. Please submit your resume along with a cover letter detailing your qualifications for this position.

Pay:
Up to $90,000.00 per year


Benefits:

• 401(k)
• Health insurance
• Paid time off

Compensation package:

• Yearly pay

Experience level:

• 7 years

Schedule:

• Monday to Friday

Experience:

• IT support: 7 years (required)

Microsoft Windows Server: 7 years (required)

• Microsoft 365: 7 years (required)

Ability to Commute:

• Pleasant Valley, NY required)

Ability to Relocate:

• Pleasant Valley, NY 12569: Relocate before starting work (preferred)

Work Location:
In person