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Albuquerque

    Telecomm Service Coordinator - Albuquerque, United States - City of Albuquerque, NM

    City of Albuquerque, NM
    City of Albuquerque, NM Albuquerque, United States

    3 weeks ago

    Default job background
    Description
    Salary : $43, $45,988.80 Annually

    Location : Albuquerque, NM

    Job Type: Full Time

    Job Number:

    Department: Technology and Innovation

    Division: TI-Networking

    Opening Date: 05/09/2024

    Closing Date: 5/23/2024 11:59 PM Mountain

    Bargaining Unit: CL

    Position Summary

    Coordinate telecommunication services for all City facilities to include upcoming City facility projects; communicate with various venders to ensure service and invoice resolution issues; charge, process and reconcile telecommunication billings for all departments and provide administrative support; perform a variety of administrative tasks relative to assigned area of responsibility.

    Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
    Minimum Education, Experience And Additional Requirements

    Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

    High school diploma or GED supplemented by thirty (30) credit hours of vocational or college-level coursework in business administration, or electrical technology; and

    Four (4) years of experience in telecommunication billing and services.

    ADDITIONAL REQUIREMENTS:

    Possession of a valid New Mexico Driver's License, or ability to obtain by date of hire.

    Possession of a City Operator's Permit (COP) within 6 months from date of hire.
    Preferred Knowledge
    • Operations, services and activities of a telecommunication network program
    • Principals and practices of telecommunications and network protocol
    • Principles and procedures of financial record keeping and reporting
    • Operations, services and activities of a customer service program
    • Modern office practices, procedures and equipment including a computer
    • Basic functions of budget preparation assistance
    • Principles of purchasing
    • Pertinent Federal, State and local laws, codes and regulations
    Preferred Skills & Abilities
    • Understand and follow oral and written instructions
    • Maintain a variety of financial records
    • Review and audit a variety of financial and accounting documents
    • Work independently in the absence of supervision
    • Operate and use modern office equipment including a computer
    • Interpret and apply Federal, State and local policies, laws and regulations
    • Communicate clearly and concisely
    • Establish and maintain effective working relationships with those contacted in the course of work
    • Perform the essential function of the job with or without reasonable accomodation
    City of Albuquerque Employee Benefits

    The City is committed to providing employees one of the most comprehensive and reasonably priced benefit packages available in New Mexico. We hope that you will find the coverage offered provides you with the choices and options necessary to keep you and your family healthy and well.

    The City offers regular, full-time and part-time employees the option of participating in a variety of group insurance plans. Both Regular and Temporary (non-seasonal) employees participate in the state's retirement system.

    Additional Benefit information is available by clicking on the links below.

    01

    Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
    • No High School Diploma
    • High School Diploma or GED
    • Non/degree accredited
    • Associates
    • Bachelors
    • Masters
    • Juris Doctorate
    • Doctorate
    02

    Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
    • No experience
    • 1 to less than 6 months
    • 6 to less than 12 months
    • 1 year to less than 2 years
    • 2 years to less than 3 years
    • 3 years to less than 4 years
    • 4 years to less than 5 years
    • 5 years to less than 6 years
    • 6 years to less than 7 years
    • 7 years to less than 8 years
    • 8 years to less than 9 years
    • 9 years to less than 10 years
    • 10 years to less than 11 years
    • 11 years to less than 12 years
    • 12 years to less than 13 years
    • 13 or more years
    03

    Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
    • Yes
    • No
    Required Question
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