- Provide excellent customer service via phones, email, and online chat. (Homeowners,
- Respond promptly to correspondence via phone, mail, and email.
- Assist with complaints via social media, executives, and BBB.
- Assist coordinating with distributor technical representatives performing site visits.
- Coordinate and distribute mail.
- Perform data entry, review, process, file and maintain documents
- Perform special projects as assigned.
- Consult with internal technical support when necessary.
- Identify and suggest process improvement opportunities.
- Make Insurance, Attorney General, BBB, and Legal cases a priority by communicating with
- Escalate matters of concern/urgency to immediate team lead or manager
- Support cross functional teams as needed, such as the Warranty department
- Assist in the training of new employees.
- Perform additional projects/duties to support ongoing business needs.
- Works within well-defined instructions
- Uses established procedures and works under supervision to perform assigned tasks
- Work is closely supervised
- Knowledge & Skills Excellent customer service skills; interpersonal skills with ability to diffuse negative situations
- Communication & Collaboration with team members and customers ability to communicate
- Digital skills: Technology, Media & the Internet - MS Office proficiency with Outlook, Word, Excel,
- High level of attention to detail and accuracy
- Critical Thinking & Problem Solving - inductive and deductive reasoning, analysis and
- Effective organizational and time management skills
- Ability to interpret and follow work instructions and company policies and procedures
- Ability to apply good judgment, strong work ethic, and integrity on the job.
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GMC Temporary Homeowner Support Representative
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GMC Temporary Homeowner Support Representative
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Goodman Manufacturing Waller, United StatesMay include: · Provide excellent customer service via phones, email, and online chat. (Homeowners, · distributors, dealers). · Respond promptly to correspondence via phone, mail, and email. · Assist with complaints via social media, executives, and BBB. · Assist coordinating with ...
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United StatesJob Description · Job DescriptionMay include: · Provide excellent customer service via phones, email, and online chat. (Homeowners, distributors, dealers). · Respond promptly to correspondence via phone, mail, and email. · Assist with complaints via social media, executives, and ...
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Gmc Homeowner Support
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United States**May include**: · distributors, dealers). · - Assist with complaints via social media, executives, and BBB. · - Assist coordinating with distributor technical representatives performing site visits. · - Coordinate and distribute mail. · - Perform data entry, review, process, fil ...
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Gmc Homeowner Support
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United StatesMay include: · distributors, dealers). · Assist with complaints via social media, executives, and BBB. · Assist coordinating with distributor technical representatives performing site visits. · Coordinate and distribute mail. · Perform data entry, review, process, file and mainta ...
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GMC Temporary Homeowner Support Representative
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United StatesJob Description · Job DescriptionMay include: · Provide excellent customer service via phones, email, and online chat. (Homeowners, · distributors, dealers). · Respond promptly to correspondence via phone, mail, and email. · Assist with complaints via social media, executives ...
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Homeowner Support Rep 1
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United States**May include**: · - Assist with complaints via social media, executives, and BBB. · - Assist coordinating with distributor technical representatives performing site visits. · - Coordinate and distribute mail. · - Perform data entry, review, process, file and maintain documents · ...
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System Analyst, Level 5
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DAIKIN COMFORT TECHNOLOGIES MFG LP Waller, United StatesJob Description · Job DescriptionMay include: · Effectively communicate with distributors, dealers, homeowners, vendors, and company personnel. · Manage a high volume of requests and directions. · Research dealer and distributor warranty usage and communicate to all levels of man ...
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Spectrum Association Management, Inc. Katy, United States Full time_permanentTRY A NEW CAREER WITHOUT PRIOR EXPERIENCE · We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provid ...
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Restaurant Manager Try new career
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SpectrumAM Katy, United States CDITRY A NEW CAREER WITHOUT PRIOR EXPERIENCE · We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provid ...
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Starts Coordinator
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CMG Services LLC Jersey Village, United States:A home builder is currently looking for a Starts Coordinator. The right candidate will be responsible for coordinating all documents required for submitting and obtaining utility and building permits, water taps and impact fees. Coordinate with division departments and external ...
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Home Creations Willowbrook, United States:Position: Superintendent (Construction - Residential Homes) · Department: Construction · FLSA: Exempt · Location: Houston/Cleveland TX · Hours: Monday-Friday 8am to 5pm · General Purpose: To assist the company in scheduling of materials and contractors to construct houses from s ...
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SiEnergy Cypress, United StatesSíEnergy Geographic Information Systems (GIS) Technician · Reports to: GIS Analyst · Experience Required: 0 to 3 years · SíEnergy is a premier natural-gas utility that provides exceptional customer service through its partnerships with land developers and homeowners in the Austi ...
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F2 National Spring, United StatesJob Description · Job DescriptionJoin Our Rapidly Expanding Team and Propel Your Career · Ready to join a dynamic, rapidly growing company? We were recently recognized in Forbes, and have been included in Inc. 5000's fastest-growing businesses for 6 years in a row. We're seeking ...
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GMC Homeowner Support - Waller, United States - Goodman Manufacturing
Description
May include:
2-3 years experience in office environment & customer service
Education/Certification High School Diploma/GED
Must be able to perform essential responsibilities with or without reasonable accommodations
Qualified Applicants must be legally authorized for employment in the United States.
Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.
