Financial Aid Counselor - Baltimore, United States - Morgan State University

Mark Lane

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Mark Lane

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Description
Financial Aid Counselor Job Description


Main Purpose of Position:
Director.

Some weekends and evenings may be required during certain times of the academic year.


Minimum Qualifications:


  • Bachelor's Degree from an accredited college or university
  • 12 years of work experience related to the described duties
  • Communicate effectively, both orally and in writing.
  • Understanding of, and sensitivity to the diverse academic, socioeconomic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of college students, faculty, and staff.

Preferred Qualifications:


  • 23 years of experience utilizing a thirdparty, higher education student information system such as Banner, PeopleSoft, Powerfaids, etc.
  • Experience with student services in higher education, especially Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing andDining.
  • Thorough knowledge of available types of financial aid, scholarships, loan programs, and general student eligibility criteria.
  • Knowledge of federal Title IV financial aid programs and of federal and state policies and regulations governing the various financial aid programs, to be compliant in awarding and advising students.
  • High attention to detail.
  • Ability to work independently in a team environment.
  • Customer service experience requiring the ability to detail/explain complex regulatory/policy rules in an administrative/office setting.
  • 12 years providing training and/or presentations to smallmedium size audiences.
  • Strong interpersonal skills.
  • Strong problemsolving abilities and the ability to use sound judgment for decisionmaking.

Duties & Responsibilities:

  • Evaluate, verify, package, revise, and process financial aid in compliance with all Title IV, state, and institutional guidelines.
  • Develops and maintains strong working knowledge of all aspects of verification, including federal requirements and tax return analysis.
  • Develops and maintains strong working knowledge of all sources of student financial aid.
  • Recalculates and makes changes to financial aid awards when students' eligibility changes.
  • Maintains knowledge of policies of other departments (registrar, student accounts, human resources, athletics, etc.) and understands the impact of them on a student's financial aid eligibility.
  • Participates and facilitate financial aid presentations during Open Houses, orientations, and other universityrelated activities.
  • Assists in developing consumer information, including documents, forms, publications, and electronic media.
  • Participates in state, regional, and national professional development opportunities to ensure a complete understanding of federal and state regulations and remains current on changes to the federal and state aid programs.
  • Maintains student confidentiality in accordance with FERPA regulations.
  • Performs related or similar duties as required or assigned

Pay:
$50, $55,000.00 per year


Benefits:


  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Application Question(s):

  • How many years of of student services experience in higher education do you have?
  • How many years of customer service experience?

Education:


  • Bachelor's (required)

Experience:

- related work: 1 year (preferred)


Shift availability:

  • Day Shift (required)

Work Location:
In person

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