Technical Support Specialist - Lafayette, United States - Huston Electric

Huston Electric

Verified Company

Lafayette, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Choose Huston Electric?

Huston Electric, a full-service electrical contractor serving customers throughout Indiana since 1939, is seeking a Technical Support Specialist at our Lafayette location.

This individual must possess a strong work ethic and communication skills.

We are offering a salary ($25-30 per Hour), based on experience and a competitive benefit package which includes paid vacation, paid company holidays, 401 (K) with company matching, pension, medical, dental, vision, and life insurance coverage for a full-time employee.

Please reply to this post with your resume and references that we may contact, and we will contact you to schedule an interview.

This position will report daily to our Lafayette office and working hours are 8am-5pm with one hour lunch.

What You'll Do:

Serve as the first point of contact for Huston team members regarding their technical needs and keep them informed of the progress to resolve their issues.
Troubleshoot and resolve hardware, software, and network problems.
Manage Huston's help desk and coordinate with Network Administrator and Huston team members to prioritize and manage multiple employee issues promptly.
Exercise excellent organizational skills and an ability to manage multiple tasks.
Demonstrate strong problemsolving and technical troubleshooting skills.

Who We're Looking For:

Bachelor's or associate's degree is preferred.
1+ years providing break/fix & preventative support to Windows environments.
12+ years prior field service experience.
Minimum one of the following certifications (two preferred):
CompTIA_(A+, Network+, Security+, Server+, Project+, Cloud+)_
Microsoft_(MCSE, MCSA, MCITP, MCP, MCDST)_
Cisco _CCST/CCNA_
Windows Server & Desktop OS (Windows 10+, Server 2012 R2+)
Familiarity with Networking, Active Directory, Remote Desktop Services, and other technologies
Fundamental network (LAN/WAN) architecture
Networking protocols (TCP/IP, DNS, DHCP, LDAP)
Ability to prioritize IT requests to support a remote workforce.

Ready to Join Us?
If you're ready to embrace our core values and contribute to our team's success, we want to hear from you But first, check out our
website here to make sure we're a great fit for each other

Simply reply to this post with your resume and references, and we'll be in touch to schedule pre-employment assessments and interviews.

Don't miss out on this exciting opportunity to grow with us at Huston Electric