Entry Level Manager - Fort Wayne, United States - ECI Management

ECI Management
ECI Management
Verified Company
Fort Wayne, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

At our firm, we believe in shared values, morals, and attitudes that guide our Entry Level Managers to achieve a common goal.

Creating a positive work environment is key to any successful business. We understand the way our team approaches and interacts with customers matters.

That is why we encourage a positive work culture where our Entry Level Managers can work together and foster a spirit of collaboration.

Due to this philosophy, we have been able to expand our team at a rapid pace during unprecedented times.

Our Entry Level Manager role will include the following:

  • Provide support to customers by responding promptly and professionally to customer inquiries for new services
  • Troubleshoot customer issues and provide solutions in a timely manner
  • Handle customer complaints and escalate them to the appropriate personnel, if necessary
  • Maintain accurate records of customer interactions and transactions
  • Research and analyze customer feedback to improve customer service and profit margins
  • Remain up to date with product information and changes
  • Stay current with industry trends and best practices by attending daily client meetings and attending weekly webinars promoting new services or deals
  • Follow company policy and procedures while interacting with coworkers, customers, and clients
We are looking for a Entry Level Manager with the below skill sets:

  • Proven work experience in a Leader, Team Lead, Customer Support Representative, Client Relations, or Sales role
  • Excellent verbal and written communication skills
  • Proven ability to build relationships, gain trust, and wow customers
  • Ability to remain calm and professional in stressful situations
  • Excellent problemsolving and conflictresolution skills
  • Attention to detail and accuracy when inputting confidential client information
  • High school diploma or equivalent
  • Reliable transportation, punctual, and dependable

Pay:
$42, $60,000.00 per year


Benefits:


  • 401(k) matching
  • Paid training

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Ability to Relocate:

  • Fort Wayne, IN 46804: Relocate before starting work (required)

Work Location:
In person
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