Parking Ambassador - National Harbor, United States - MGM Resorts International

MGM Resorts International

Verified Company

National Harbor, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts,

we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Parking Ambassador, you will be part of a service-orientated team that invites guests in for an exciting yet comfortable urban adventure.

Your compassionate attendance to customer needs will serve as an inspiration to teammates, and provide the kind of energized, comfortable atmosphere.

You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

STARTING RATE:
$14.86/hour

THE DAY-TO-DAY:

-
Fixed Post Assignment:

Be stationed at a fixed post to monitor the entry and exit of vehicles.
Ensure that only authorized guests and employees access the parking area or garage.

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Verification Duties:

Check for MGM Rewards card and employee badges.

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Rotation Schedule:

Rotate to a different post every 2 hours to cover various areas.
Stay alert and maintain a high level of vigilance during each shift.

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Guest Service Experience:

Provide a welcoming and friendly experience to all guests.
Offer assistance with directions within the facility or general information about the premises.
Respond promptly to any inquiries or requests from guests and employees.

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Traffic Flow Management:

Manage the flow of traffic to prevent congestion.
Guide vehicles to appropriate parking spots or direct them to alternative parking if necessary.

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Safety and Security:

Keep an eye out for any suspicious activity and report it to security.
Ensure the safety of pedestrians in the parking area.

THE IDEAL CANDIDATE:

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Experience:

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Minimum of 6 months of experience in a front-facing guest service role.

A history of positive guest interactions and conflict resolution.

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Education:

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High School Diploma, GED or equivalent.

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Personality:

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Personable and approachable demeanor.

Excellent communication skills, both verbal and written.
Ability to maintain a positive attitude under pressure.

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Physical Requirements:

Ability to stand and walk for extended periods.
Comfortable working in various weather conditions.

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Other Qualifications:

Knowledge of local area and directions to assist guests.
Willingness to work flexible hours, including weekends and holidays.

SCHEDULE:

- _Must be able to work below shifts, to include weekends and holidays._

Swing Shift: 3:00PM to 11:45PM

Grave Shift: 11:00PM to 7:45AM

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community