Jobs
>
Terre Haute

    Sr. Customer Service Representative - Terre Haute, United States - Genuine Parts Company

    Genuine Parts Company background
    Description


    Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.

    This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with customers to fully understand needs and wants. This role provides guidance and advice to less experienced Customer Service Representatives.

    JOB DUTIES


    • Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
    • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
    • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
    • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
    • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
    • Orders items to ensure appropriate inventory levels are maintained for customers.
    • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
    • Expedites backorders. May pull inventory and prepare order for shipment to customer.
    • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
    • Determines the most cost effective shipping method for customer orders.
    • May handle customer returns.
    • May be assigned to one customer.
    • Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
    • Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
    • May be responsible for quality and/or safety in the branch.
    • Performs other duties as assigned.
    EDUCATION & EXPERIENCE

    Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

    KNOWLEDGE, SKILLS, ABILITIES


    • Reliability, organization, and attention to detail required.
    • Excellent communication skills including written, verbal, and listening.
    • Ability to multi-task and time management skills required.
    • Excellent negotiation skills.
    • Strong product knowledge.
    • Excellent computer skills.
    COMPANY INFORMATION:


    Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

    Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest


    GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

    GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.



  • Terre Haute Casino Resort Terre Haute, United States

    SUMMARY · Candidate handles financial and player services transactions for guests.Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate is accountable for maintaining t ...


  • CDITH LLC Terre Haute, United States

    Job Description · Job DescriptionSUMMARY · Candidate handles financial and player services transactions for guests. Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate ...


  • Family Dollar Terre Haute, United States

    Family Dollar POPLAR ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...


  • MAXIMUS Terre Haute, United States

    & Requirements · The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-ack, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) progr ...


  • Steel Dynamics Terre Haute, United States

    Overview: · Assisting and backing up the Inside Sales team members. · Responsibilities: Working with Inside Sales on orders, reports, analysis, etc. · Providing ISR backup when they are out · Monitoring and expediting of production and shipments · Exceeding customer expectat ...


  • Sandy Bryant - State Farm Agent Terre Haute, United States

    Job Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...


  • Terre Haute Casino Resort Terre Haute, United States

    SUMMARY · DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilitie ...


  • Circle K Stores, Inc. Terre Haute, United States Full time

    Store : 380 N Third St, Terre Haute, Indiana 47807 Availability - Shift/ Days Evenings - Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...


  • Circle K Stores, Inc. Terre Haute, United States Part time

    Store : 2219 Lafayette Ave, Terre Haute, Indiana 47805 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Cus ...


  • Cintas Terre Haute, United States Paid Work

    Requisition Number: 173675 · Job Description · Cintas is seeking a Route Service Sales Representative (4-Day Workweek) - $52,000+/Year Earning Potential to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an establi ...


  • State Of Indiana Terre Haute, United States Full time

    Work for Indiana · Grow your career with the State of Indiana With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana emplo ...


  • Circle K Stores, Inc. Terre Haute, United States Part time

    Store : 380 N Third St, Terre Haute, Indiana 47807 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...


  • Family Dollar Rockville, United States

    Family Dollar - 109 N LINCOLN ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...


  • Family Dollar Jasonville, United States

    Family Dollar - 220 E MAIN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...


  • The Fountain Trust Company Rockville, United States

    Job Description · Job DescriptionSalary: · Retail Service Representative · The Fountain Trust Company, a $685 million-dollar community bank with 16 locations in west-central Indiana, is searching for a full-time Retail Service Representative for our Rockville location. · Essenti ...


  • Cascade Ventures Toad Hop, United States

    About the Company · Since 1999, the Niessing brand has been successfully managed in its own monobrand stores in the cities of Berlin, Düsseldorf, Frankfurt, Hamburg, Hannover, Cologne, Munich, Münster, Stuttgart, and Zurich. As an expanding company, the Niessing jewelry cooperati ...


  • SKI'S TRUCK & RV SALES Rockville, United States

    Job Description · Job DescriptionBenefits:401(k) · 401(k) matching · Competitive salary · Health insurance · Opportunity for advancement · Paid time off · Cashier/Customer Service Representative · Looking for a great place to work with an awesome team and COMPETITIVE WAGES and BE ...

  • Terre Haute Casino Resort

    Sous Chef

    3 weeks ago


    Terre Haute Casino Resort Terre Haute, United States

    SUMMARY · Candidate is responsible for the execution of all planned functions, buffet and all ala carte services, and all daily food schedules as approved by the Executive Chef. · SPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are re ...


  • Indiana State University Terre Haute, United States Staff - Full time

    Position Details About the Institution Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been r ...


  • Union Health Terre Haute, United States

    You belong at Union · The Cardiac Nuc Med Tech plays a key role in providing the highest quality of patient care while the patient is at Union Health. · Union Hospital's Cardiovascular Testing department is equipped with advanced technology and trained staff to assist your Card ...