- Responds to complex customer inquires regarding products, provides quotes, and handles order entry.
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
- Determines the most cost effective shipping method for customer orders.
- May handle customer returns.
- May be assigned to one customer.
- Provides coaching, guidance, and direction to less experienced Customer Service Representatives.
- Assists less experienced Customer Service Representatives with addressing customer needs, including locating items and resolving problems.
- May be responsible for quality and/or safety in the branch.
- Performs other duties as assigned.
- Reliability, organization, and attention to detail required.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Excellent negotiation skills.
- Strong product knowledge.
- Excellent computer skills.
-
Cage Services Representative
1 week ago
Terre Haute Casino Resort Terre Haute, United StatesSUMMARY · Candidate handles financial and player services transactions for guests.Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate is accountable for maintaining t ...
-
Cage Services Representative
3 weeks ago
CDITH LLC Terre Haute, United StatesJob Description · Job DescriptionSUMMARY · Candidate handles financial and player services transactions for guests. Candidate performs the consolidation of transactions on a per-shift, per-cage basis to include front line windows, chip bank, employee bank and main bank. Candidate ...
-
customer service representative
3 days ago
Family Dollar Terre Haute, United StatesFamily Dollar POPLAR ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
-
Customer Service Representative
1 week ago
MAXIMUS Terre Haute, United States& Requirements · The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume, often back-to-ack, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) progr ...
-
Customer Service Representative
3 days ago
Steel Dynamics Terre Haute, United StatesOverview: · Assisting and backing up the Inside Sales team members. · Responsibilities: Working with Inside Sales on orders, reports, analysis, etc. · Providing ISR backup when they are out · Monitoring and expediting of production and shipments · Exceeding customer expectat ...
-
Customer Service Representative
3 weeks ago
Sandy Bryant - State Farm Agent Terre Haute, United StatesJob Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...
-
Cage Services Representative
2 weeks ago
Terre Haute Casino Resort Terre Haute, United StatesSUMMARY · DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilitie ...
-
Circle K Stores, Inc. Terre Haute, United States Full timeStore : 380 N Third St, Terre Haute, Indiana 47807 Availability - Shift/ Days Evenings - Overnight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenge Customer Service Representative, Cus ...
-
Circle K Stores, Inc. Terre Haute, United States Part timeStore : 2219 Lafayette Ave, Terre Haute, Indiana 47805 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged Customer Service Representative, Cus ...
-
Route Service Sales Representative
4 weeks ago
Cintas Terre Haute, United States Paid WorkRequisition Number: 173675 · Job Description · Cintas is seeking a Route Service Sales Representative (4-Day Workweek) - $52,000+/Year Earning Potential to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an establi ...
-
BMV Intermittent Customer Service Representative
3 weeks ago
State Of Indiana Terre Haute, United States Full timeWork for Indiana · Grow your career with the State of Indiana With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana emplo ...
-
Circle K Stores, Inc. Terre Haute, United States Part timeStore : 380 N Third St, Terre Haute, Indiana 47807 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...
-
customer service representative
3 weeks ago
Family Dollar Rockville, United StatesFamily Dollar - 109 N LINCOLN ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete ca ...
-
customer service representative
3 days ago
Family Dollar Jasonville, United StatesFamily Dollar - 220 E MAIN STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cas ...
-
Retail Service Representative
3 weeks ago
The Fountain Trust Company Rockville, United StatesJob Description · Job DescriptionSalary: · Retail Service Representative · The Fountain Trust Company, a $685 million-dollar community bank with 16 locations in west-central Indiana, is searching for a full-time Retail Service Representative for our Rockville location. · Essenti ...
-
Cascade Ventures Toad Hop, United StatesAbout the Company · Since 1999, the Niessing brand has been successfully managed in its own monobrand stores in the cities of Berlin, Düsseldorf, Frankfurt, Hamburg, Hannover, Cologne, Munich, Münster, Stuttgart, and Zurich. As an expanding company, the Niessing jewelry cooperati ...
-
Cashier/Customer Service Representative
2 weeks ago
SKI'S TRUCK & RV SALES Rockville, United StatesJob Description · Job DescriptionBenefits:401(k) · 401(k) matching · Competitive salary · Health insurance · Opportunity for advancement · Paid time off · Cashier/Customer Service Representative · Looking for a great place to work with an awesome team and COMPETITIVE WAGES and BE ...
-
Sous Chef
3 weeks ago
Terre Haute Casino Resort Terre Haute, United StatesSUMMARY · Candidate is responsible for the execution of all planned functions, buffet and all ala carte services, and all daily food schedules as approved by the Executive Chef. · SPECIFIC DUTIES AND RESPONSIBILITIES · The work environment characteristics described here are re ...
-
Assistant Director of ITSM and Service Strategy
3 weeks ago
Indiana State University Terre Haute, United States Staff - Full timePosition Details About the Institution Indiana State University is a world-class center of higher education, located in Terre Haute, Indiana, and serving a multi-state region that stretches from Indianapolis to St. Louis, Chicago, Louisville, Cincinnati, and beyond. It has been r ...
-
cardiac nuc med tech-cardiovascular test
12 hours ago
Union Health Terre Haute, United StatesYou belong at Union · The Cardiac Nuc Med Tech plays a key role in providing the highest quality of patient care while the patient is at Union Health. · Union Hospital's Cardiovascular Testing department is equipped with advanced technology and trained staff to assist your Card ...
Sr. Customer Service Representative - Terre Haute, United States - Genuine Parts Company
Description
Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
JOB DUTIES
Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.
GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.