Customer Service Representative - Terre Haute, United States - Steel Dynamics

Steel Dynamics Terre Haute, United States

3 weeks ago

Description

Overview

Assisting and backing up the Inside Sales team members.

Responsibilities

Working with Inside Sales on orders, reports, analysis, etc.
Providing ISR backup when they are out
Monitoring and expediting of production and shipments
Exceeding customer expectations for timely responses and communication
Working internally with all departments to serve customer needs
Meeting or exceeding monthly shipping goals
Other duties as assigned by Supervisor

Qualifications

Experience/Requirements:

A minimum two-year Associates degree
Previous customer service or sales experience
Effective written and verbal communication skills
Detail-oriented and well organized
Customer Service passion and attitude
Willing to go the 'extra mile' for service and problem resolution
Able to work with people from all organizational levels and backgrounds
Proficiency with Microsoft Office and PC applications

Steel Dynamics Inc. is an equal opportunity employer.

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