Family Services Specialist I/ii - Gloucester, United States - 073-Gloucester Dept Of Social Services

Description

Full Time or Part Time:

Full Time

Additional Detail

Responsibilities include but are not limited to:

• Interprets laws, policies and regulations as applied to specific area of responsibility.
• Monitors, coordinates, and administers specific programs as assigned.
• Coordinates services within specific area of responsibility.
• Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems.
• Informs clients of related service programs rules/regulations, and right to participate.
• Presents cases to determine appropriate services and writes/implements service plans.
• Provides case management services to monitor compliance.
• Manages program waiting lists.
• Tracks expenditures, prepares/submits budget estimates and ensures payment for services.
• Coordinates with other agencies and participates in multidisciplinary and interagency teams providing services to customers.
• Conducts overall monitoring of programs in specific area of responsibility.
• Serves as resource to clients and the community in area of expertise.
• Provides after hours oncall coverage and responds to emergencies in child/adult protective services and/or foster care.
• Performs services intake by receiving phone calls and office visits from customers requesting services or information as assigned.

• Shelter duty

• When activated by the County Administrator, must be willing to work in the community emergency shelter.

A Family Services Specialist II completes all tasks noted above. A Family Services Specialist ll demonstrates knowledge and skills of policy and procedures beyond an entry level position.


Hiring Range:

$51,210 (May be higher depending on qualifications and budgetary considerations)


Minimum Qualifications

• Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated by Section 22VAC of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
• Skilled in operating a motor vehicle and holding a valid Virginia Driver's License
• Skilled in operating a personal computer with associated software, preferably Microsoft Office.

Preferred Qualifications

• Completion of VDSS mandated training programs in Adult Protective Services and Adult Services.
• Experience in Adult Protective Services, Adult Services or other related field working with or assessing the needs of adults.
• Demonstrated ability to interview, assess needs, counsel, and refer clients to other resources, as needed.
• Demonstrated ability to develop and implement service plans to ensure the delivery of appropriate services to the individual.
• Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations.
• Ability to communicate effectively both orally and in writing.
• Ability to manage multiple tasks and prioritize work assignments.
• Ability to plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping responsibilities and related activities.
• Ability to establish and maintain effective relationships with others and stay abreast of current trends, policies, and developments in the social work field.
• Knowledge of social work principles and practices, human behavior, and motivational theory, and social, economic, and health problems.

Special Requirements

• All offers of employment are contingent upon satisfactory results of the required checks and screening.

Special Instructions -
Applications for this position must be submitted through this website.
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APPLICANT MUST INCLUDE COMPLETE WORK HISTORY WITH DETAILED JOB DUTIES OR TASKS
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If applicable, include periods of unemployment.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force.

**Equal Opportunity Employer