Jobs
>
Richmond

    Principal Associate Process Manager - Richmond, United States - eSmartloan

    eSmartloan
    eSmartloan Richmond, United States

    3 weeks ago

    Default job background
    Description
    West Creek , United States of America, Richmond, Virginia

    Principal Associate Process Manager - Wire Fulfillment


    The mission of Enterprise Wire Operations (EWO) is to seamlessly facilitate each payment story with efficiency, expertise, appropriate risk awareness and due diligence.

    EWO has accountability for both inbound and outbound payment processing for multiple Lines of Business (LoBs) across Capital One.

    The Wire Fulfillment team is responsible for opening and closing of our Federal Reserve and Swift gateways in alignment with all domestic and international wire processing, while also managing wire exceptions throughout the day.

    EWO is seeking an experienced, results-driven, autonomous people leader to join the Wire Fulfillment team who is passionate about challenging the status quo.

    The individual in this role will lead our Richmond & Melville associates, while collaborating with leadership and numerous partners across the enterprise to deliver exceptional service while continually looking to transform the customer's payment experience.


    Duties and Responsibilities:
    Responsible for leadership of 10+ associates across our Richmond & Melville locations with hours of operation that range from 6:15am - 7:30pm EST, Monday - Friday
    Actively develop, manage and coach direct reports on a daily basis
    Ensure processes are governed by comprehensive, documented procedures and management routines that are aligned with corporate policies, standards, and best practices
    Act to ensure all service levels are met and exceeded
    Analyzes and evaluates operational procedures, recommends and implements modifications to improve quality and efficiency
    Works with partner groups within product management and customer servicing groups across commercial, small business and retail lines of business to problem solve complex issues and drive process change
    Manages department's audit remediation efforts including establishing controls and securing approvals
    Maintain process business continuity planning
    Perform periodic self-audits to ensure compliance with internal and external procedures and regulatory requirements.
    Ability to work in a rapidly changing environment where priorities may shift immediately
    Demonstrate independence in solving complex problems


    Leadership Expectations:
    Connect personally, listen, and care in the moments that matter
    Foster an environment of trust, collaboration, and belonging
    Lead with heart, humility, and authenticity
    Hold a high bar for talent and performance
    Lead through change with candor and optimism
    Appreciate, reward, and elevate great performance


    Work Location & Hours:
    West Creek (Richmond, VA) : This is an essential onsite role. Associates are required to be on location Tuesdays - Thursdays and associates work at home Mondays and Fridays
    Standard hours of operation are 9:00am - 6:00pm EST
    *The Principal Associate in this role is expected to be on call between the hours of 6:00am - 7:30pm EST (shifts being 6:00am-3:15pm, 9:00am-6:00pm, 10:00am-7:30pm). Shift coverage is divided between leadership.
    Periodic travel between sites (Approximately 3-4 times annually)


    Basic Qualifications:
    High school diploma, GED, or equivalent experience
    At least 1 year of people management experience in the financial industry
    At least 1 year of banking operations experience


    Preferred Qualifications:
    Bachelor's Degree or equivalent military experience
    At least 3 years of people management experience
    At least 2 years of process management experience
    At least 2 years of operational risk management experience
    At least 2 years of wire operations experience

    At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

    Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.

    No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

    All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

    Capital One promotes a drug-free workplace.

    Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at .

    All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to


    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities.

    Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.

    (COPSSC).
    #J-18808-Ljbffr
  • NovaTech Solutions

    Process Manager

    3 weeks ago

    NovaTech Solutions Richmond, United States

    As a technology consultant, we work together with well-known companies in the aerospace, automotive and shipbuilding industries, energy and IT sector, as well as plant engineering. · With over 50 years of company history, we, as a family-owned business, value flat hierarchies and ...

  • AdvanSix

    Manager Process Design

    2 weeks ago

    AdvanSix Richmond, United States

    Why work at AdvanSix? · - We provide benefits that are industry competitive and focused on employee well-being · - Total Rewards program includes a competitive compensation, health, dental, vision & wellness programs, paid vacation, 401K with company matching, health savings prog ...

  • International Paper

    Process Improvement Manager

    4 days ago

    International Paper Richmond, United States

    **Position Title**: · Process Improvement Manager · **Pay Rate**: · $68,300 - $91,000 · - Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunit ...

  • beBee Handyman

    Inheritance lawyers for inheritance processing and management

    2 weeks ago

    beBee Handyman Manchester, OK, United States Freelance

    I am in need of a service from an inheritance lawyer with the following characteristics in Manchester, OK:Why do you need a specialist inheritance lawyer? · To handle the inheritance process · Is there a will? · Yes · Do you need any additional services? · Administration, notary ...

  • Clever Devices Ltd.

    Service & Support Process Manager

    3 weeks ago

    Clever Devices Ltd. Henrico, United States

    **As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, ...

  • Mindlance

    Process Manager

    1 week ago

    Mindlance Richmond, United States

    Position: Accounting Manager · Location: Richmond VA (Hybrid) · Duration: 05+ Months (potential extension) · General Responsibilities: · Leading and owning oversight of smaller process improvement work and collaborating with teammates on larger initiatives · Collecting data and i ...

  • Eliassen Group

    Process Manager

    1 week ago

    Eliassen Group Richmond, United States

    **Hybrid in Richmond, VA.** · Our financial services client is looking for a Process Manager to join their team. · Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical ...

  • Titan Industries

    Referent End-to-End Process Management

    3 days ago

    Titan Industries Chamberlayne, United States

    Schleswig-Holstein Netz AG | Quickborn near Hamburg, Ahrendsburg, Rendsburg | Permanent | Full-time; Part-time or Full-time · As a network operator, Schleswig-Holstein Netz AG supplies electricity and gas to 2.8 million people in Schleswig-Holstein. In addition, we offer technic ...

  • Capital One

    Manager, Process Management

    2 weeks ago

    Capital One Richmond, United States Full time

    Center , United States of America, McLean, Virginia · Manager, Process Management · The People, Products, and Data's (PP&D) organization, within the Human Resources Line-of-Business (LoB), is seeking a talented and detail-oriented Process Manager to join its Data Governance Tea ...

  • Capital One National Association

    Manager, Process Management

    2 weeks ago

    Capital One National Association Richmond, United States

    Center , United States of America, McLean, VirginiaManager, Process Management · The · People, Products, and Data's (PP&D) · organization, within the · Human Resources · Line-of-Business (LoB), is seeking a talented and detail-oriented Process Manager to join its Data Govern ...

  • Capital One Financial Corp

    Manager, Process Management

    2 weeks ago

    Capital One Financial Corp Richmond, United States

    Manager, Process Management page is loaded · Manager, Process Management · Apply · locations · Richmond, VA · McLean, VA · time type · Full time · posted on · Posted 8 Days Ago · job requisition id · R180346 · West Creek , United States of America, Richmond, VirginiaM ...

  • eSmartloan

    Manager, Process Management

    2 weeks ago

    eSmartloan Richmond, United States

    West Creek , United States of America, Richmond, Virginia · Manager, Process Management · As a member of the Finance Data Divisional Risk Office (DDROf) Team, you will apply your project management, risk management, and leadership steering abilities to support and assist in dri ...

  • Titan Ventures

    Finance Process and Project Manager

    3 days ago

    Titan Ventures East Richmond Heights, United States

    The Vaillant Group is one of the global market and technology leaders in the fields of heating, ventilation, and air conditioning. · Join our team of colleagues from over 70 nations who work daily towards the vision of a better climate - for people at home and for the environment ...

  • iZeal

    Business Process Management

    3 weeks ago

    iZeal Richmond, United States

    iZeal, Inc. is currently seeking a Business Process Management for our client's requirement. The salary depends on experience. Position: Business Process ManagementLocation: Richmond, VA Job Description:1. Conduct initial assessments to understand implementation management object ...

  • Capital One Financial Corp

    Principal Process Manager

    1 week ago

    Capital One Financial Corp Richmond, United States

    SQL Proficiency and Programming Skills: Demonstrate good SQL knowledge and a basic understanding of programming, preferably in Python. Willingness to learn and develop further in these areas is essential. Data Products Development: Express a keen int Manager, Principal, Process, ...

  • International Paper

    Process Improvement Manager

    1 day ago

    International Paper Richmond, United States

    Press Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · Select how often (in days) to receive an alert: · Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay ...

  • ICONMA

    Senior Process Manager

    2 weeks ago

    ICONMA Richmond, United States

    Senior Process Manager · Location: Richmond, VA/ Mclean, VA/ Hybrid · Duration: 7 months with possible contract to hire/ possible extension · Description: · 4-6 years of exp · Risk Management (Sarbanes Oxley / SOX) · Data Analisys · Excel / Sheets high proficientcy · Hea ...

  • ICONMA

    Senior Process Manager

    1 week ago

    ICONMA Richmond, United States

    Job Description: · " Senior level software engineer & customer facing consulting experience. · Full-stack experience with both OOP (Java and Python) and scripting (TypeScript or NodeJS). · Solid experience in enterprise systems integrations and web services (SOAP, REST). · De ...

  • International Paper

    Process Improvement Manager

    4 hours ago

    International Paper Richmond, United States

    Position Title: · Process Improvement Manager · Pay Rate : · Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for ...

  • Capital One Financial Corp

    Senior Process Manager, Data Management

    1 week ago

    Capital One Financial Corp Richmond, United States

    Design, Create, Enhance, and Execute data governance processes. Generate documentation of existing processes, project progress, and forecast expected process changes. Proactively manage change control and communicate the impact to stakeholders. Creat Manager, Management, Process, ...