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    Default Services Operations Specialist I - Columbus, United States - VetJobs

    VetJobs
    VetJobs Columbus, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

    Description
    Summary:
    This Process Administrator position provides "Simply the Best" customer service at all times. Under minimum supervision, performs a variety of assignments that are moderately complex and require detailed knowledge of company and/or department procedures. We're looking for a self-starter who wants to grow with us

    Additional Qualifications/Responsibilities

    Duties & Responsibilities:
    • Handles assigned daily work assignment that consist of collector and HomeSavers requests.
    • Payment research and posting
    • Issues delinquency letters
    • Issues phone number update and payment plan letters
    • Processes HomeSavers applications
    • Runs and monitors delinquency scripts
    • Processes incoming and outgoing mail
    • Research delinquent taxes and legal documents.
    • Prepares Foreclosure Referrals for Consumer Accounts.
    • Handles email requests
    • Refers escalated accounts to manager
    • Position will cross-train to other products
    • Performs other duties as assigned
    Basic Qualifications:
    • High School Diploma or GED required
    • 1-3 years of work experience in a processing type function.
    Preferred Qualifications:
    • Knowledge of Microsoft Office Products, and the ability to type a minimum of 35 wpm required.
    • Excellent in customer service, highly motivated, focused, and goal oriented
    • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
    • Strong organizational skills with attention to detail, planning and follow-up
    • Ability to multi-task
    • PC and internet proficiency
    • Knowledge of MSP Collections Systems.
    • Knowledge of Mortgage Collections Process
    Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay):
    • No
    Workplace Type:
    • Hybrid
    Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
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